Barista

Poppy and Rose is looking for a Barista to prepare and serve hot and cold beverages, including various types of coffee,tea, and alcoholic beverages. Barista responsibilities include educating customers on our drinks menu, making recommendations based on their preferences, up-selling special items and taking orders. This is a DUAL ROLE. To be successful in this role, you should have customer service skills and knowledge of how brewing equipment operates. You should be able to work various shifts. Note: this position’s compensation includes hourly and tips. Ultimately, you’ll ensure an excellent drinking experience for our guests.

Responsibilities

• Greet customers as they enter
• Give customers drink menus and answer their questions regarding ingredients
• Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
• Prepare beverages following recipes
• Serve beverages
• Receive and process payments (cash and credit cards)
• Keep the bar area clean
• Maintain stock of clean mugs
• Check if brewing equipment operates properly and report any maintenance needs
• Comply with health and safety regulations
• Communicate customer feedback to managers and recommend new menu items

Skills

• Previous work experience as a Barista or Waiter/Waitress
• Hands-on experience with brewing equipment
• Knowledge of sanitation regulations
• Flexibility to work various shifts
• Basic math skills
• Ability to gauge customers’ preferences
• Excellent communication skills
• High school diploma; relevant training is a plus
• RBS Certification 
• CA Food Handlers Certification

Benefits:

• Employee discount
• Flexible schedule

Restaurant type:

• Brunch 

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekend availability

Experience:

• Guest services: 2 years (Preferred)
• Barista experience: 2 years (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person