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Utilizes “ACE Service Absolutes” by acknowledging, greeting and thanking all members and guests
• Prepares room for banquet by assisting in setup of tables, chairs, linens, table settings; maintaining cleanliness of table linens, table settings and glassware; preparing condiments (coffee creamers, sugar caddies, salt and pepper shakers, salad dressings, etc.) and conducting additional preparation side work as required
• Assists members and guests by offering cocktails or other beverages, describing menu items, identifying wine pairings, answering food preparation questions, delivering selections (including accompaniments and garnishes where appropriate, ensuring that all orders meet proper presentation and quality standards), inquiring as to member/guest satisfaction, anticipating additional needs (refilling beverages, where appropriate), removing courses as completed, replacing utensils as needed, respond to all member/guest requests professionally and with a positive attitude
• Maintains smooth operation of banquet facility by keeping all work areas clean and safe, assisting in break-down of banquet rooms following events, completing closing side work as required
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High school diploma or equivalent experience preferred
• 1-year of experience in a fast-paced, food service environment preferred
• Must be of legal age to sell and serve alcoholic beverages, applicable state card or certificate must be provided if required by state law
• Must be able to work a flexible schedule, perform multiple tasks and prioritize efficiently
• Demonstrate an understanding of food, food ingredients, food preparation methods, proper food storage, sanitation requirements and basic bar terminology
• Knowledge of applicable liquor and smoking laws
• Ability to determine signs of intoxication
• Knowledge of safety policies and procedures
• Effective communication skills, strong interpersonal and customer service skills
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled