ALC Schools: Account Implementation Specialist – West

ALC Schools is the industry leader in alternative student transportation.

We help school districts manage their hard-to-service student transportation needs, including McKinney-Vento, foster care, ESE/special needs, out-of-district, and multi-district trips.We are looking for someone optimistic and passionate about making a difference in students’ lives.

As a member of the Field Operations team, you will be at the forefront of building relationships with school districts, service providers, and internal stakeholders for new markets and accounts.As an Account Implementation Specialist, the ideal candidate will be responsible for recruiting and completing the vetting process for service providers and drivers.

In addition, the candidate will work with existing service providers to grow and expand the driver fleet including meeting with school districts and parents, resolve start-up concerns and customer service complaints.

The ideal candidate will reside in the Orange County or the Los Angeles area.

This position will require extensive travel.**ALC is offering a $1,500 Sign-on Bonus**RequirementsRecruit new Service Providers and Drivers in new and existing areasStart and complete vetting process for new Service Providers and DriversWork with existing Service Providers to grow and expand driver fleetMeet with school districtsMeet with parentsWork and coordinate with ALC internal departmentsMange starting new ALC contractsHelp Field Operations build Service Provider and Driver benchResolve start-up concerns and customer service complaints during start-upsCoordinate with Field Operations and Business Development to review pipeline opportunitiesResponsiblitiesExtensive travel required in periods of 1 – 4 weeks at a time on short noticeMust have a high level of email and phone communication skills to communicate across different internal departments and external contactsRequires a strong understanding of the ” ALC opportunity” and have the ability to convey this to prospective Service ProvidersThe ability to work with and meet outside of regular business hours with new SPs and drivers when on project assignments.Must be a self-starter and require little supervisionRequires a solid working background using CRM systems, i.E., Contractor Compliance.Must have the ability to help educate and work with contracted Service Providers to upload documents in a CRM system.Multitasking skills required.Requires the ability to manage several projects simultaneously across multiple areas and states.Experience and EducationBA/BS degree in Business Administration, Sales or relevant fieldDemonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-levelExperience delivering client-focused solutions to customer needsExcellent listening, negotiation, and presentation abilitiesStrong verbal and written communication skillsBenefitsWe offer a comprehensive benefits package including Medical, Dental, Vision, Company paid Life Insurance, Voluntary Life Insurance, 401K Plan (with Employer Match), Paid Time Off, and Paid Holiday and Paid Time Off to Volunteer.All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, sex, affectional or sexual orientation.ALC Schools, LLC is An Equal Opportunity Employer

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