Our Services:
The Child and Family Guidance Center provides comprehensive and collaborative outpatient mental health services to children, adolescents and their families throughout the San Fernando and Antelope Valleys.
The Position:
We are seeking a full-time Bilingual Admissions Specialist for Northridge location. The Admissions Specialist will collaborate and coordinate with perspective clients and various referring entities to gather information and evaluate the appropriateness of treatment at the Center and/or to make appropriate referrals outside of the Center.
Who We Are and What We Believe In:
It is our hope that you look to the Child and Family Guidance Center as your “Employer of Choice”. We’ve been a leader in the community for more than 50 years and we welcome you to join our team of 400 dedicated mental health and administrative professionals in our journey to bring better health and well-being to our communities in the San Fernando and Antelope Valleys.
What We Offer:
- Competitive salaries
- Great benefits
- Great learning opportunities
- Great supervision
- Supportive, friendly work environment
- An established, reputable, stable company
We envision a workplace where:
- everyone is treated with dignity and respect ;
- commitment , accountability and leadership exist at all levels;
- everyone is encouraged to share their ideas, hopes, concerns and aspirations;
- we share in a culture of inclusion and transparency ;
- we are committed to our own professional growth with openness and humility ;
- we inspire and encourage one another through positive, future-focused coaching ;
- we are committed to quality services and sound business practices ;
- we are one interconnected team committed to achieving CFGC’s mission.
Job Requirements:
Essential Job Functions:
- Communicates and establishes rapport with prospective clients through telephone, video conference, or in person (in office and in the field) in order to gather information on symptoms and behaviors, past or present traumas, safety concerns, as well as financial information (e.g., Medi-Cal, insurance, etc.) and legal information (e.g., court documents, custody paperwork, etc.) in a timely and professional manner.
- Collaborates and coordinates with school personnel, healthcare providers, probation officers, attorneys, hospital personnel, DMH, DCFS and other community agencies to enroll appropriate referrals.
- Identifies crisis situations, provides emergency contact information and refers to the Admissions and Phone Screen Supervisor or On-Call Clinician when needed.
- Documents suspected child abuse and submits a Suspected Child Abuse Report when required.
- Schedules clients for pre-admission and intake appointments.
- Responsible for data entry, preparing and submitting weekly updates to referring entities, and completing progress notes.
Skills You Need:
- Bilingual in Spanish and English required.
- Excellent verbal and written communication skills.
- Strong assessment and clinical judgment skills.
- Ability to obtain specific information under stressful conditions and to make assessments with a limited amount of information.
- Must be able to maintain confidentiality.
- Knowledge of Medical and psychological terminology.
Hours:
- Monday-Friday 8:30 am- 5:30 pm (+ evening – later morning as scheduled by the Admission and Phone Screening Supervisor)
- 40 Hours (Full Time)
- Work schedule is based on the needs of the Center
Education Required:
- BA in Psychology, Social Work or other Mental Health related field
Contingencies:
- Must be fully vaccinated to comply with the California Department of Public Health (CPHD) order issued on August 5, 2021. The Center will provide accommodations as required by applicable law.