Montecatini, an established and evidence-based eating disorders treatment facility with multiple levels of care is seeking an Intake Coordinator.
Under the supervision of the Intake Director, the Intake Coordinator is responsible for responding to all inquires regarding services at Montecatini from initial contact to admission to the facility, including collaboration with referral sources and insurance companies.
Responds to all inquires regarding services at Montecatini (via telephone, e-mail, and walk-in).
Evaluate patient appropriateness for treatment and determine appropriate level of care through coordination with clinical staff.
Verification of insurance coverage.
Obtain prior insurance authorization and negotiate single case contract through coordination with Utilization Review and Clinical teams.
Responsible for coordinating outreach efforts to prospective client’s family members and professionals with a focus on customer service.
Completes admission process efficiently and accurately.
Completes and copies necessary paperwork to ensure patient files are prepared for admission.
Exhibits organizational skills and is systematic in carrying out intake duties.
Meet with parent(s), patients upon admittance and review necessary paperwork, and obtain required signatures and documentation.
Accurately maintains list of open bed status and waiting list.
Provides information to CEO, UR and Director of Nursing.
Potential cross-training with the Marketing Department.