Come and work for a company that the Star Tribune listed among the 2021 standard setters for Top Workplaces The passion and purpose of the people that make up the Accra Family is what makes us a special place to work.Our team members are our greatest resource and at Accra each employee can bring their whole self to work.
We respect and value diverse life experiences and heritages and ensure that all voices are valued and heard.
We are committed to an equitable approach and provide equal opportunity for employment and advancement at all levels within our departments, programs, and worksites.This position will provide support to the PCA program to ensure documentation of client’s needs meets DHS requirements.
This position will also provide support to clients and PCA’s in the Brainerd area who require walk-in and call-in assistance.
Duties: Review incoming paperwork according to QA policy and send it out to clients.Follow up with clients to received signed paperwork back.Complete quarterly audits as assigned.Identify trends occurring with paperwork or AccraFinity issues and report to QA manager.Run a weekly submissions report and send to QP missing paperwork, also involving supervisors when necessary.Work directly with QP on updates or corrections needed with paperwork and updating QA manager as needed.Maintain front desk and assist with phone calls and walk-ins.Other tasks as assigned.
Qualifications: 1-year experience working with individuals having developmental disabilities preferred.Experience working with Waivered Services and/or PCA is a plus.Maintain excellent communication with families, counties, and state agencies.Advanced communication skills both written and oral.Ability to organize and prioritize.Ability to handle numerous tasks simultaneously while maintaining strong attention to detailMaintain a high standard of professional courtesy, flexibility, confidentiality while working in a fast-paced office environment, independently and as a team member.Advanced skills in the use of office technology, including MS Office Suite with advanced skills in Word Excel and Outlook.Must pass a background study with the Minnesota Department of Human Services.
About Accra: Accra is a homecare organization dedicated to individualized person-centered care delivered at home.
An essential part of our culture is creating an inclusive and engaging work environment by encouraging diverse professionals to join our amazing team Accra’s benefits include health care, paid time off, retirement savings and professional development.To provide equal employment and advancement opportunities to all individuals, employment decisions at Accra will be based on merit, qualifications, and abilities.
Accra does not discriminate in employment opportunities or practices based on race, color, creed, religion, sex, national origin, age, disability, veteran status, military service, union membership, marital status, familial status, sexual orientation, gender identity, status with regards to public assistance, genetic information or any other characteristic protected by lawPowered by JazzHRha8jDXeDYy