BRIEF SUMMARY OF ROLE This role is responsible for, but not limited to, posting of a high volume of cash and credit cards so that internal controls are followed while maximizing accuracy and efficiency.
MAIN FUNCTIONAL RESPONSIBILITIES 1.
Monitor credit card email box.
Process charges and refunds timely and accurately.
2.
Provide credit card receipts to customers.
3.
Post cash in an accurate and timely manner to meet required daily deadlines.
4.
Daily creation of credit card files in excel using functions such as VLOOKUP.
5.
Follow up with customers on remittance discrepancies.
6.
Follow-up on checks rejected by bank.
7.
Follow-up on credit card chargebacks, offsets, refunds and reconciliation.
8.
Provide irreconcilable remittance details to credit analyst with all backup.
9.
Submit invoices to customer portals to generate timely payment.
10.
Follow-up on any rejected portal invoices.
11.
Manage multiple credit card portals capturing daily payments batches.
12.
Follow up on uncaptured and expired payments from credit card portals.
13.
Create and maintain daily accounting packets for electronic storage.
14.
Complete corrective payment entries on customer accounts per Credit Analyst requests.
15.
Additional duties as assigned to support the accounting department needs.
Knowledge/Skills/ Abilities Ability to work in a high-paced environment.
2.
High school diploma or equivalent required.
Associate degree preferred.
3.
Training or experience in computer applications – ERP experience preferred.
4.
Excellent math skills.
5.
Excel proficiency required.
6.
Strong communication and organizational skills.