Academy of Art University: Student Success Advisor

Driven.

Engaging.

Innovative.

Do these words motivate you?

If so, then we want to talk with you.

Academy of Art University offers a rewarding employment experience for those who excel in a dynamic environment and who can consistently deliver high-caliber customer service.

We thrive on ingenuity and pursue ideas every day that lead to extraordinary opportunities for tomorrow.

Do you excel at helping others?

Does student success motivate you?

Are you an excellent listener?

Academy of Art University seeks a positive and personable Student Success Advisor to join our team.

Student Success Advisors primarily communicate with students by phone and through email.

The Academy is seeking candidates that enjoy this type of communication, who have a strong sense of organization and time management, have high adaptability, enjoy working with others and can manage multiple priorities with ease.

What You’ll Achieve:Support student retention through proactive outreach by phone and emailSet students up for success by assisting with registrationConnect students to Academy of Art University resourcesBecome well-versed in the Academy’s curriculumThink outside the box and demonstrate excellent problem-solving skillsGain database skills in Salesforce and PeopleSoftImprove communication skills over the phone and email Qualifications:Previous experience working with students in higher education preferredPassionate about student success and higher educationEmpathetic, patient and positiveExcellent phone and written communication skillsAble to thrive in a dynamic and deadline-driven environmentSalesforce experience is a plus BenefitsAcademy of Art University offers full-time employees health insurance, 401k options, paid vacation and paid holidays, paid sick leave and a commuter benefit program.

The Academy also offers full-time employees an opportunity to take one undergraduate course tuition free each semester.

We also have a swimming pool with multiple lanes, two fitness centers and many recreational programs that you are welcome to benefit from throughout the year .

IND123 Academy of Art University is an equal opportunity employer.

All applicants will be considered regardless of age, Aids or HIV positive status, marital status, domestic partnership, medical condition or genetic characteristics, race or national origin, pregnancy, religion, sex, gender identity, gender or sexual orientation, name change, citizenship, physical or mental disability, veteran status or other status protected by federal, state, local or other law.

Equal access to the hiring process, services, and employment is available to all persons.

Applicants requiring accommodations to the application and/or interview process should contact the Human Resources Manager by calling 415-274-2222.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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