Conduct telephonic intakes with clients to capture essential factual information and background information.Take detailed and actionable notes of client’s testimony.Follow-up with clients and schedule intakes with clients to ensure their intakes are completed in a timely mannerCommunicate clearly and empathetically with clients.RequirementsSpanish speaker required.Bachelor’s degreeCustomer Service ExperienceExcellent communication skillsProficient in all Microsoft applications, Outlook and Teams.Able to operate a multi-line phone.We are looking for someone who is an ambitious, hard worker willing to work hard and hit their daily metricsMust be highly motivatedTeam playerBenefitsDental insuranceHealth insuranceVision insuranceBachelor’s degree Spanish Speaker required.