70126-Stockroom Associate

Stockroom Associate

Job Summary:

Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.

Responsibilities:

  • Role models exceptional customer service
  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor
  • Takes an active role in training and mentoring Associates on established merchandising and processing principals utilizing appropriate company resources and tools
  • Ensures merchandise is properly tagged, hung, secured, and coded per company guidelines
  • Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor
  • Ensures Associates execute tasks and daily activities in accordance with store plan; reprioritizes as needed
  • Monitors and measures productivity of team and coaches as necessary
  • Organizes and rotates back stock for easy replenishment
  • Maintains and upholds merchandising philosophy and signage standards
  • Maintains all organizational, cleanliness and recovery standards for the backroom area according to established company procedures
  • Ensures compliance with recycling and, where applicable, hazardous waste programs
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updates
  • Provides and accepts ongoing recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs during customer interactions
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and supports maintenance of a risk-free environment
  • Performs other duties as assigned

Requirements:

  • Able to work a flexible schedule to support business needs, including nights and weekends
  • Superior organizational skills with attention to detail
  • Capable of handling multiple tasks at one time
  • Ability to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors to accomplish tasks
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Strong communication skills
  • Ability to train others
  • One year retail and 6 months of leadership experience

NA

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