Overview:WHY TEAM24:24 Hour Home Care is a trusted and innovative in-home care company, providing high-quality, customized, professional caregiving services to seniors and children/adults with developmental & intellectual disabilities.
Since opening up our first office in 2008, we have quickly expanded to multiple locations throughout California, Arizona, and Texas.
While working with a team of highly motivated individuals in a fun, fast-growing environment, you will have the opportunity to positively impact people’s lives & make a difference everyday As industry leaders, we follow 5 Care & Compete Principles: We Care, Performance Matters, Improve Always, Own it with Courage, & Win Together With many local and national prestigious awards, it is an exciting time to join Team24YOU ARE:A passionate and performance driven team member eager to play a key role in our company’s growth, while living out our Care & Compete Principles.
We are hiring for an Care Coordinator, After Hours on our team in our El Segundo office.
We are working remote right now but plan on transitioning back to the office in a couple of months.
Schedule: Friday-Tuesday 3:30 pm 12:00 amResponsibilities:RESPONSIBILITIES:Work closely with our clients and build strong relationships with all parties involved in their careAct as the main point of contact for clients and our caregiversTake incoming phone calls from clients and caregivers and address any questions or concernsStaffing/Scheduling: Match the caregiver’s skill set with the client’s needsManage caregivers including but not limited to employee relations, performance management, determining pay, staffing, etcLearn and assist with billing and payroll processesReceive extensive hands-on training on the healthcare/home care industry, medical terminology, and providing legendary customer serviceHandling a high volume of inbound and outbound from clients, caregivers, etc.Qualifications:QUALIFICATIONS:Bachelors or Associates degree, preferred1-2 year’s customer service experienceExceptional phone etiquette, as you will be handling a high volume of calls dailyStrong interpersonal skills, positive “Can Do” attitudeHighly dependable – excellent attendance record & strong work ethicHighly OrganizedBENEFITS & PERKS: COVID-19 RESPONSE:As an essential service, 24 Hour Home Care is committed to being part of the solution continuing our business and looking for innovative ways to support our clients, partners, and communities as we weather the storm together.
Plus, we’ve reinvented the ways in which we recognize, celebrate, and connect with each other and our purpose to keep our culture strong & Win Together as team 24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion.
Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.