Platform Operations Technician.Senior – 2nd Shift (3:30pm – 11:30pm)

Would you like to work with cutting-edge technology?

Are you excited by the opportunity to monitor our globally distributed cloud platform?

Join our Global Network Operations Command Center Our Platform & Reliability Engineering team collaborates across our organization to ensure the performance of our global content-delivery platform.

We ensure our platform operates safely, reliably and adapts based on customer demand.

We establish and monitor Key Performance Indicators, make configuration changes safely and oversee and operate over 300k servers in Akamai’s global network.

Make the internet work You will develop and execute systems and processes to monitor and maintain Akamai’s network.

Working as part of a collaborative global team you’ll gain exposure to unique, large-scale networks.

Youll continually learn and develop your troubleshooting and deployment skills on some of the most complex network technologies in the world.

As a Senior Platform Operations Technician you will be responsible for: Monitoring and troubleshooting Akamai’s 24/7 platform, network traffic, threats and alerts Working in collaborative internal and external cross functional teams to achieve timely resolution of platform affecting issues Administering automated software deployments to the distributed platform to maintain and ensure stability and security Ensuring platform issues are clearly tracked, updated and documented Participating in a 24/7 network operations center shift-schedule and following operations center workflow procedures Do what you love To be successful in this role you will: Have 2 years of relevant experience Demonstrate experience of Linux/Unix system administration and good knowledge of SQL and Scripting languages Be experienced in network technologies and internet protocols such as TCP/IP, WAN and DNS Display solid experience of administering, monitoring and resolving issues in a high availability platform environment Be a team player, able to collaborate, prioritize, and solve problems in an ever-changing environment Have excellent communication and written skills to articulate technical information to internal teams and external customers Work in a way that works for you We recognize that the way in which people want to work and deliver at their best can vary for each person.

This role requires some aspects of the job to be performed in an Akamai office every week.

We are happy to discuss working options in this role and encourage you to speak with your recruiter in more detail when you apply.

Working with us At Akamai, were curious, innovative, collaborative and tenacious.

We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference.

Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you’ll thrive here.

Working for you At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things.

Our benefit options are designed to meet your individual needs for today and in the future.

We provide benefits surrounding all aspects of your life: Your health Your finances Your family Your time at work Your time pursuing other endeavors Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

About us Innovating on a global scale, we deliver our customers a fast, smart and secure intelligent edge platform.

Working against a backdrop of digital collaboration, our highly skilled teams build progressive solutions that have the scope to transform entertainment, business, and life in ways that we have yet to imagine.

Join us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients?

Come join us and grow with a team of people who will energize and inspire you Akamai Technologies is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, gender identity, sexual orientation, race/ethnicity, protected veteran status, disability, or other protected group status.

Akamai is committed to complying with COVID-19 requirements in the countries where it operates.

For locations or roles subject to vaccination mandates, we require proof of vaccination or an approved exemption, if permitted, as a condition of employment.

We will provide additional details regarding our vaccine record submission and exemption request protocols during the hiring and onboarding process.

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