Description All the benefits and perks you need for you and your family: Benefits and Paid Days Off from Day One Student Loan Repayment Program Career Development Debt-free Education (Certifications and Degrees without out-of-pocket tuition expense) Our promise to you: Joining AdventHealth is about being part of something bigger.
It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind, and spirit.
AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ.
Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team.
All while understanding that together we are even better.
Schedule: Full-Time Shift: Days – (Monday through Friday 8:30am-5pm) (1-2 rotating Saturday’s 7am-12pm) The community you’ll be caring for: 301 MEMORIAL MEDICAL PKWY, Daytona Beach, FL 32117 The role you’ll contribute: Under the direct supervision of the Manager of Patient Access, interviews patients and/or families to complete the registration process.
Receives patients, interprets physician’s orders, enters physician’s orders into computer, answers telephone and routes calls.
Handles patients that present in the laboratory as phlebotomy skills are required.
Constant contact with patients, families, physicians’ offices, and hospital staff.
The value you’ll bring to the team Demonstrates competency in performing registrations, vena punctures and bleeding times on the following age groups of patients: o Adolescent o Adult o Geriatric Obtains demographic/ insurance information through patient and/or family member interviews.
Interviews patient or family members to gather demographic and insurance information including patient address, emergency contacts, guarantor, religion, insurance companies and plans.
Inputs patient registration information into computer system and verifies accuracy of data entered.
Ensures patient orders are received when needed and include the required information including physician signature, diagnosis and ordered tests.
Maintains a positive relationship with physicians and physician offices regarding inpatient admissions and outpatient procedures and testing.
Prints face sheets, labels, and wristbands and other miscellaneous paperwork to complete the registration process.
Ensures Insurance Requirements and Authorizations are obtained to guarantee proper reimbursement.
Knowledge of Insurance Companies and requirements to obtain authorizations.
Knowledge of On-Line verifications and authorization systems including but not limited to Availity, Emdeon, FHHS and UnitedHealthcare.
Knowledge of Medicare Medical Necessity requirements.
Complete understanding of the LMRP Software program.
Securing and Releasing of Patient Valuables.
Knowledge of gathering and release of patient valuables as to policy including proper verbiage, documentation and storage.
Maintaining knowledge of the collections and cashiering functions.
Collects all Co-Pays, Coinsurances, and Deductibles due the hospital at time of service.
Discusses financial arrangements with incoming patients and/or family members and explains billing and collections policies.
Patient Transportation.
Ensures all patients are properly transported to the receiving areas.
Transports patient via wheelchair or accompaniment to departments based on patient condition or hospital requirement Maintains professional competence by attending continuing education meetings, in-services, etc.
with documentation in personnel file.
Attends mandatory in-services and other meetings required by department and hospital.
Communicates with other hospital personnel in a professional manner.
Adheres to safety policies and procedures.
Demonstrates good public relations with patients, employees and the public.
Assists in the orientation /training of new Outpatient Technicians.
Performs related duties when required.
Other related duties as assigned.
Qualifications The expertise and experiences you’ll need to succeed: Strong written and oral communication skills.
Word processing, data entry, spreadsheet skills, basic mathematical skills Excellent customer service skills are required Knowledge of medical terminology is a must.
Requires a high school diploma or GED.
Six months previous of medical/hospital office or customer service experience required.
Phlebotomy experience required.
Phlebotomy trained and preferably certified.
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.