IT Systems Technician Location Northridge, CA Job Category Information Technology Employment Duration Full Time Apply Now (https://phg.tbe.taleo.net/phg03/ats/careers/v2/applyRequisition?org=ARETE=37=1022) Areté conducts research, development and operational capability development across the technology spectrum for a wide range of national security and commercial customers. Areté applies hard science to hard problems to develop innovative solutions. We execute cutting edge analysis in sensors, lasers, and modeling. We also conduct field tests of our products and manufacture a variety of components. An employee-owned company, Areté offers an exciting and challenging work environment with highly competitive compensation levels, a full benefits package and significant advancement opportunities. Our corporate office in Northridge, CA has an immediate opening for an IT Systems Technician reporting to the IT Help Desk Manger. This is a non-exempt, non-supervisory, full-time position. The Successful Candidate: Provides technical support for computers, mobile devices, and network equipment, as well as associated peripheral hardware and software solutions. Technical support may include the initial setup, configuration, or installation of IT systems and software solutions, as well as diagnosing issues, repairing, and performing maintenance on IT systems and software solutions. Will assist in the day-to-day tasks required to ensure the smooth operation of the IT systems and software solutions. Will create and maintain network diagrams, circuit records and other documentation related to documenting the status, configuration, and setup of IT systems and software solutions. Will maintain and interpret diagnostic/connectivity logs, including those for wireless, VPN, and other network connections/operations. Instruct users in the use of the IT systems and software solutions in place, as well as investigate the information, network, and communications needs of users with the goal to make recommendations regarding software and hardware purchases. Primary Responsibilities: + Providing technical support to the end-user community on hardware, network, and software-related problems. + Administering accounts and groups in an Active Directory environment. + Performing administration and maintenance of client computers and solutions in various LAN environments. + Installing, configuring, testing, and deploying new end-user systems, equipment, and software. + Assisting in obtaining quotes and creating purchase requisitions for IT purchases. + Maintaining software licensing records, inventories, and providing support to IT budget planning sessions. + Other duties, as assigned. Required Qualifications & Experience: + Minimum of 1 year working in a customer-service technical support role. + Proficient in Microsoft Windows 10 and Office applications. + Must have or be able to obtain a Security+ CE or equivalent certification for DoD 8570 IAT Level II or higher within 180 days of employment. + Intermediate troubleshooting skills and experience. + Strong interpersonal skills, ability to work autonomously and on a team. + Strong written communication skills and the ability to produce technical documentation. + US Citizenship required. + Must be able to lift 25 pounds. Preferred Qualifications & Experience: + Some knowledge of information security practices. + Some knowledge of IT practices in an enterprise environment. + Some administrative level knowledge of Red Hat Enterprise Linux 7 or later. + CompTIA certificates: A+, Security+, Network+, or similar. Areté offers an excellent compensation and a full benefits package. U.S. citizenship, background screen and drug test are required to meet position eligibility. Submit your resume on-line at: http://www.arete.com As the health and safety of employees continues to be a priority, Areté encourages employees to remain current on their COVID-19 vaccinations. Employees may be required, in the future, to be vaccinated or have an approved disability/medical or religious accommodation, pursuant to future court decisions and/or government action on the currently stayed federal contractor vaccine mandate under Executive Order 14042 https://www.saferfederalworkforce.gov/contractors/ Areté is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact Arete Human Resources Representative. Areté will consider for employment-qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.