Primary Function:
Primary responsibilities:
- Fleet Management, Deployment and Application Management including but not limited to Security compliance, auditing & remediation per customer requirements; maintaining and updating Deployable Technology Lists;
- Creating, uploading and assigning driver configuration files to config sets; upgrading firmware per contractual requirements; administration of Windows Server environment; change management for all applications and reporting by extracting raw data from various systems & creating custom reporting for agreed upon metrics or services.
Job Requirements:
Additional Duties:
- The incumbent will aid in the support of internal and external customers/end users of the tools, business processes, and procedures. In this support role,
- The incumbent will use expertise and IT knowledge to resolve complex and/or time-consuming issues, create new repeatable solutions, and disseminate those solutions to the other tiers within the support process.
- The incumbent will also assist in the creation, review, evaluation, and on-going maintenance of content associated with the program.