Field Service Technician

Our client is seeking a full time Field Service Technician to provide break-fix troubleshooting and repair services as well as installde-installs to customers. The ideal candidate will have 5 years of experience as a Field Service Technician and is willing to travel as needed. This candidate must be capable of moving lifting pushing up to 50-pounds without assistance. For more information regarding this role, please see additional items below. RESPONSIBILITIES Installing, repairing and troubleshooting workstations, Printers, Scanners, Routers, Switches Installing and repairing Servers, Desktops, Laptops, and Printers. Troubleshoot and installing in LAN-WAN environments Provide some desk side technical support for hardware and software Perform analysis to effectively identify potential problems to eliminate problems in the future Maintain requisite technical competence to support the hardware and software Install, move, add, and change hardware and related peripherals in accordance with the Change Management Process Taking appropriate actions to mitigate or eliminate hardwaresoftware problems Perform applicable preventative maintenance, per OEM specifications Standby and travel are a requirement, normally 150 – 200 mile radius EDUCATION High schoolCollegeMilitaryTech School – Graduation from an accredited college or university with a major in Computer Science, Management Information Systems, or Information Technology is desirable Certifications A+CENet+CEMCSE – Cisco Certifications will be desired. A+CENet+CE required to be obtained within first 3-months for 1, and 2nd 3-months for the other. EXPERIENCE Minimum 5 years of Information Technology Experience in the public sector with organizations undergoing major upgrades to software and systems is preferred Experience installing and repairing Servers, Desktop Laptops Experience installing troubleshooting LAN-WAN environments Experience installing and repairing troubleshooting workstations, Printers, Scanners, Routers, Switches AppleMAC Certrsquos andor Experience a PLUS. REQUIREMENTS Must be available to be on-call per schedule Must have excellent communications and customer service skills, and demonstrate leadership and creative thinking Must be able to travel throughout the state and outlying areas Must be able to work overtime when required Must be able to provide own dependable transportation Must submit to and pass a Pre-Employment Drug and Alcohol screen

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