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Computer Technician

Solugenix Corporation

This is a Full-time position in Los Angeles, CA posted May 2, 2021.

Job Description Header 2Desktop Technician Los Angeles, CA 12-month contract Job ID 2021-5381 Solugenix is assisting a client, a prestigious and large investment management company in their search for a Desktop Technician. This is a 12-month contract opportunity based out of Los Angeles, CA. Qualifications Experience of 10 years would be better. This team gets escalated service desk tickets and utilize different toolsknowledge bases to reach out to the end user to resolve the issues (examples WIFI, Outlook issues). There are usually 100 – 200 tickets that the teams work on to troubleshoot. The candidate will be completing lifecycle updates. Ability to ship out laptops and making sure everything is updated. Candidates will need to be able to work independently and prioritize tasks as well as work on a team. Needs to Know WindowsPC support skills, Some MAC support skills, The candidate needs to have good technical skills, strong collaboration skills and should be customer service oriented. Should have strong troubleshooting skills. Majorly looking for support on Windows (90) and Mac (10) Someone who can follow process ad who can adapt and learn things quickly. Candidate should have Data Analytical Skills and some remote support experience would be ideal. About the Client Our client is an American financial services company. It ranks among the worldrsquos oldest and largest investment management organizations. They have offices globally. About Solugenix For over 50 years, Solugenix has been a global technology development and services firm with locations in California, Arizona, India, and the Dominican Republic. As a pioneer in Professional Staffing and IT Consulting, we have partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonaldrsquos, Microsoft, CIT Group, Johnson Johnson, Herbalife, Sony Pictures Entertainment, and many others who look to Solugenix to be their trusted partner in providing professional staffing, non-IT, and IT solutions. We live our core values in everything that we do, starting with ldquodoing the right thingrdquo for our employeescontractors and ldquocommitting to client success.rdquo This is a big part of how we continue to make lists like ldquo2019 Forbes Small Giants httpswww.solugenix.comnewsforbes-magazine-recognizes-solugenix-corporation-as-one-of-2019-small-giants rdquo. We also forge strategic partnerships with vendors and corp-to-corp candidates (C2C) that share our core values and encourage you to partner with us. In addition to generating ground-breaking, industry-defining solutions for our clients and our own projects, we partner with clients with whom we share core values and a common professional culture to help them find talent for their valuable opportunities. At Solugenix, we invest in the personal development and growth of every individual. While this is a position with one of our esteemed clients, Solugenix will continue to invest in your personal growth and development, providing you with a successful career as well as ensuring client success.