Company DescriptionASC operates the on-mountain restaurants and the four mountains in the Aspen Snowmass area Snowmass, Aspen Mountain, Aspen Highlands and Buttermilk as well as the Five Star, Five Diamond property The Little Nell, the Limelight Hotel properties which operate in Aspen, Ketchum Idaho and Snowmass.
ASC also operates the rental & retail stores of Four Mountain Sports and the Award-winning Ski & Snowboard Schools of Aspen Snowmass.Job DescriptionThe Rental Technician provides guest services related to the proper selection, fitting, renting and selling of a variety of winter sports equipment and accessories.
Assists in numerous functions related to maintaining efficient and high-quality shop operations.Essential Job FunctionsGreet guests and maintain a friendly and helpful attitude when dealing with guest needsProvide fast, accurate and appropriate selection and fitting of a variety of winter sports equipmentAct independently to assure efficient, clean and organized shop/facilities operations at all timesMaintain a broad knowledge base adequate enough to answer all guest equipment-related queries as well as a variety of resort-wide informationAcquire and retain detailed Rental and Retail product knowledge to best serve guests and to help achieve departmental sales goalsUtilize great attention to detail in the completion of all tasks and in supporting daily shop operationsRun Skis and Snowboards over waxing equipment when requiredComply with required risk management and indemnification proceduresOther duties as assignedQualificationsPrevious rental shop experience preferredPrevious customer service experience preferredHigh School Diploma or Equivalent preferredWritten and speaking fluency in English requiredBi-lingual language skills (Spanish, Portuguese, French or others) preferredMust pass ski manufacturers’ binding certification (on-the-job training provided)Additional InformationSupervision Given and ReceivedSupervision given: This position has no supervisory responsibilities.Supervision received: Works under direct supervision of the Rental Manager.
Tasks are assigned according to specific procedures, and work is checked frequently.
Instruction, advice and assistance are readily available.Work Environment and Physical DemandsAbility to stand, walk or be on your feet for extended periods of time.
Kneeling and bending may be requiredRegularly work indoors with no adverse conditions.
Some positions require exposure to outdoor elements or a combination of both indoors and outdoors and may be required to walk on slippery and uneven surfacesMust be able to frequently lift, push or pull up to 25 lbs.
individually or with assistance (weight limits can vary according to position, but no more than 50 lbs.)The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This job description is designed to indicate the general nature and level of work.
It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job.
Duties and responsibilities may change at any time with or without notice.Aspen Skiing Company / The Little Nell / Limelight Hotel is an equal opportunity employer.For an overview of Aspen Skiing Company’s benefits and other compensation visit aspensnowmass.Com/jobs/benefits