Adaptec Solutions: Field Service Technician Ii

JOB SUMMARYResponsible for installation, repair, and inspections of conveyors, hoists & cranes, and other material handling equipment as required.

JOB DUTIES & RESPONSIBILITIES Efficiently track a conveyor belt.Troubleshoot issues, identify needed parts, identify and perform corrective action on material handling equipment with minimal support from Lead Technician.Carry out overall conveyor maintenance on schedule and as required.Repair and inspect overhead bridge cranes with minimal support from the Lead Technician.Use a multi-meter to check fuses, troubleshoot contractors, verify power, troubleshoot 3-phase motors.Ability to respond to breakdown calls 24/7.Be able to work 40-60 hours per week or more if needed.Act professionally with dignity and respect.Communicate clearly and precisely with customers and any other personnel.Work independently and conscientiously to complete a job.Work within the safety guidelines of customers, Adaptec Solutions, and OSHA; always operating by themost stringent of safety protocol.Perform installations, preventative maintenance, and field service repair on material handling equipment with minimal support from Lead technician.Appropriately document all work performed (i.E., Field Service Reports/inspection and audit forms).Perform mechanical work including fabricating, welding, and painting.Other duties assigned.

EDUCATION and/or EXPERIENCEHigh school diploma, or equivalentTwo (2) year college technical degree in Industrial Maintenance, Electrical Technology, or Mechanical Technology preferredThree to ten (3-10) years of millwright/ material handling maintenance experienceEquivalent military experienceAbility to read and interpret blueprints, schematics, and detailed repair drawings related to material handling equipment.Basic electrical knowledgeMust possess strong welding skills.Must have a valid driver s license, a clean driving record, and the ability to comply with DOT regulations.Must be able to pass DOT physical.

SKILLS AND CHARACTERISTICS NECESSARY TO PERFORM THE JOBRequires overnight travel for field service work, preventative maintenance visits, equipment installation, and troubleshooting.Complete field service reports and expense reports immediatelyMust be a team player.Attendance and punctuality are required.Must own basic hand tools.Ability to maintain accurate records and data files.Excellent written and oral communication skills to interact with diverse internal and external groups.Ability to read and interpret engineering and industry-related technical instructions and specifications in mathematical or diagram form to understand and define product requirements.Ability to work in a team environment.Computer knowledge including word processing, data entry, spreadsheets, and generating reports using standard software applications.

MACHINES AND EQUIPMENT USEDThis position requires the regular use of a DOT compliant company vehicle, towing of a trailer, conveyor specialty tools, ability to use computer/tablet, installation equipment, phone, and copier.

Daily use of hand tools, measurement instruments (such as indicators, calipers, micrometers, tape measure, scales, etc.).

Daily use of power tools to include drills, grinders, welders, impact wrenches, and more.

Use/operation of heavy equipment such as forklifts, aerial and scissor lifts.

MEASUREMENTS OF SUCCESSTechnicians cross-trained and versatile in the local marketThe first-time fix rate is 95% or betterStrong Voice of the Customer responses/ratingsTechnicians are properly utilizing service softwareProjects completed safely in an expected time frame

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