We are large Imaging group, with 26 locations in Southern California, proud leading providers of quality healthcare to the community.
Our centers are equipped to treat diagnostics, traumatic, and life-threatening injuries, with caring and innovative team of healthcare professionals dedicated to enthusiastically improving the health and quality of life of the people we serve.
We are looking for a Marketing and Provider Relations Representative to join our growing team on a full
– time basis.
You will be working a majority of your day off-site and build relationships with referring physicians and medical offices in your assigned area.
Your primary responsibility is to offer superior customer service to existing clients/ contracts (including managed care organizations), physicians, medical offices, IPA’s, and other contracted accounts.
In the position you will:
Identify and resolve service issues relating to referring physicians, their staff and patients.
Provide turnkey services to referring physician offices by acting as liaison between operations management
Corporate management and billing departments, to ensure timely turnaround of service issues and/or concerns
Keep sales, operations and radiologists updated on account issues and resolution (status)
Maintain special assignment accounts as directed by Operations
You will assist the VP of Business Development to coordinate effective office visits.
The purpose of these visits will be to:
Educate referring and new offices on enhancements, new studies, and advances
– essentially target market
Increase referral percentages/volume and word of mouth
Increase referral percentages/volume from currently non-referring offices
Maintain image in the community as cutting-edge experts
Bring our level of service to the offices
Effectively manage territory
The right candidate must have:
Strong written and verbal communications skills
Professional customer service skills
Good overall clerical skills
Must be detail oriented and organized
Must be able to interact effectively and professionally with doctors, referring doctors, patients, vendors, peers, staff and management
Should posses current California driver’s license and good driving record
Qualifications:
Minimum of 2 years proven sales & marketing experience
– Preferred 1
– 2 years experience in healthcare
Bachelor’s Degree is required!
Knowledge of preparing, and interpreting spreadsheets and reports
Managed care contracting experience is highly desirable
Good selling skills is highly desirable
Bilingual is a PLUS!