Who We Are At ProService Hawaii, we’re proud to offer our FlexWork to our employees.
FlexWork means that we offer our employees the option to work remotely, in office, or a mix of both.
ProService Hawaii is authorized to do business in many, but not all states.
If you are not located in or able to work from a state where ProService Hawaii is registered, you will not be eligible for employment.
Please speak with our Talent Acquisition team to learn more.
Please note that some roles do require our employees to be available during normal business hours (8am
– 5pm HST).
At ProService Hawaii, we empower local businesses to succeed by offering a bundled solution to help employers hire, retain and manage their employees.
As Hawaii’s leader in HR outsourcing and administration for over 25 years, our clients get access to a full service solution for their HR needs, at an affordable cost.
For more information about our purpose and solution, visit Proservice.com.
Becoming an employee of ProService means that becoming part of our PROhana.
As one of Hawaii’s Best Places to work for 15 straight years, we strive to grow high performing people backed by our Employee Promises of freedom to grow, a PROhana of amazing people, and opportunities to make your mark and affect change.
To learn more about our culture, visit Proservice.com/career Role Overview The purpose of the Marketing Operations Specialist is to improve the return on our marketing investments by leveraging best practices and different technology, metrics, and processes to attract, nurture and convert prospects into clients.
This person will play a key role in support of our growth and brand initiatives and objectives.
Responsibilities Marketing Operations.
Day-to-day management of CRM including marketing automation, emails, campaign set up, nurture programs, landing pages, forms, lists and integrations with other martech.
Refine the lead management process including lead flow, velocity, and tracking across campaigns.
Oversee and track the flow of leads to Sales, ensure leads are correctly qualified, routed, and followed up with.
Work with the marketing team to improve lead scoring and management process.
Create scalable systems to maintain the health of our marketing databases to ensure their usability and reliability and that they correctly synchronize across systems; leverage our enrichment tools to ensure our lead data is actionable and complete.
Reporting Provide tracking and visualizations of progress of marketing programs across channels and partner with analytics to build reports dashboards.
Provide analysis and insights to facilitate decision making for marketing investments; identify areas within the customer journey that are strong and areas that could use improvement.
Identify and interpret trends and patterns in datasets to help optimize campaigns for conversions through experimentation.
Campaign Management Work with a team to develop and execute marketing campaign plans, and ensure campaigns launch on time, within budget, and run smoothly.
Use analytics to identify weaknesses and make recommendations on how to improve across channels.
Consult on operational best-practices, providing guidance on audience targeting and segmentation as well as A/B testing strategies.
Ensure best practices in copywriting, landing page UX/UI and lead management.
Requirements: 3 years of experience working in hands-on marketing operations, demand generation execution in marketing automation, operations, or analytics.
Experience with data analysis, segmentation, visualization and reporting.
Experience working with website supporting tools: Analytics, SEO tools, and Content Management Systems.
Bachelor’s degree in marketing or a related field, or equivalent experience.
Highly proficient with HubSpot, CRM systems like Salesforce and/or Pipedrive, automation tools like Zapier, metrics and tracking tools such as Google Analytics and Google Tag Manager, Website tools such as WordPress, and day-to-day applications like slack, GSuite, and Microsoft Excel.
Hands-on reporting via paid media dashboards and tools for Google Ads, Facebook Ads, Instagram Ads, Twitter Ads, LinkedIn, etc.
Critical thinker and problem solver that strives for continuous process improvement.
Strong ability to research system requirements and determine the steps necessary for proper configuration.
Able to effectively collaborate cross-functionally, partnering with stakeholders to drive business performance Ability to manage multiple concurrent projects and drive projects to completion with minimal guidance Ability to communicate with all levels of the organization Benefits & Perks Paid Paternity Leave Student Loan Repayment Assistance 401k Company Match Generous paid time off including 7 observed holidays, floating holidays, and paid volunteer time.
Company contribution towards individual healthcare plans (medical, drug, vision, and dental) Flexible Spending, Life, and Accident insurance programs ProService Hawaii is proud to be an equal opportunity employer.
All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, and local law.
ProService is committed to providing access, equal opportunity and reasonable accommodation.
If a reasonable accommodation is needed to participate in the job application or interview process, please contact talentproservice.com or you may call us at 808-394-8878.