Job Title: Print Production Associate-Legal
Location: Los Angeles CA 90012
Duration – 12 months (possibilities of extension)
JOB DESCRIPTION:
- Floater will need to travel 100% of the time covering multiple locations within a 60 miles radius from Los Angeles County, Orange County and Inland Empire. Hours can vary depending on account that they will be covering, but most accounts are open between 7am and 6pm.
- Perform basic copying, faxing, printing and scanning functions, Docucare and Mail room duties.
- Perform basic device cleaning, and replacement of operator accessible parts and consumables per equipment specifications
- Pro-actively manage consumables and supplies using the Days Of Supply calculator
- Maintain on-site operator replaceable parts inventory
- Collect equipment meter information and submit for billing purposes
- Perform basic equipment problem diagnosis
- Serve as the primary customer contact for equipment support and service
Job Requirements:
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- Coordinate Move/Add/Change (MAC) process
- Perform Data Entry for activity and asset tracking
- Provide on-going end user training on equipment
- Point of contact for equipment removal and delivery
- Contact service as required (Xerox and 3rd party)
- Utilize Xerox web-based applications as required
- Driving a must
- Download and install printer drivers on end-user equipment
- Perform printer mapping to PC as required
- Escalate printer network issues to appropriate resource
- Perform Advanced Customer Training (ACT) or DocuCare maintenance and diagnosis functions
- Manage and maintain on-site parts inventory using PM4