Family Worker

Goodwill Southern California (GSC) prepares and places thousands of individuals into sustainable employment through programs and services throughout Los Angeles, Riverside and San Bernardino counties. As one of the leading non-profit brands in the world, and the largest non-profit in Southern California, we have been transforming lives through the power of work for over 100 years. Goodwill Southern California supports its mission with proceeds generated from over 78 retail stores and over 44 attended donation centers, as well as from charitable donations and grants from the public and private sectors. Goodwill SoCal is a rapidly evolving organization and yet we have never been more focused – on our mission, on our people, and on our future. It’s always a GOOD day in SoCal!

Goodwill Southern immediate opening in human resources, within our Absence Management team. If you are an individual who strives to deliver exceptional service to employees, you have compassion for others, you believe documentation and precise details are imperative to performing well, the Americans with Disability Act (ADA) and Interactive Process is your strength, you are hard work and professionalism at your core, all while having a little fun than this opportunity could potentially be ideal for your career.

The Absence Management Specialist primary role is managing requests for accommodation and compliance with the interactive process. The role may also support leaves of absence, workers’ compensation claims, Source America compliance (work place accommodations for qualified individuals with disabilities), customer and auto accident programs. Day-to-day requests can include: evaluating medical documentation of temporary and/or permanent work restrictions, evaluating and approving leave of absence return to work for employees, facilitating the interactive process and all discussions with employees and supervisors, understanding essential job functions and potential hardships of restrictions, documentation, correspondence generation and being a core contributor of a small, but mighty team.

Minimum requirements:

  • Minimum of 2 years in-depth reasonable accommodation experience.
  • Bachelor’s degree preferred. Will consider someone currently in process of obtaining degree.
  • Moderate knowledge of Federal and State leave related regulations including, but not limited to: FMLA; ADA, FEHA and HIPAA.
  • Valid California Driver’s License and reliable vehicle in order to visit company locations as needed.
  • Ability to maintain high level of confidentiality and professionalism.
  • Excellent written and verbal communication skills.
  • Strong multi-tasking, prioritization and organizational skills. Must be proactive.
  • Critical thinking, analytical, problems solving and detail skills.
  • Ability to juggle multiple tasks under pressure and meet deadlines without sacrificing quality.
  • Self-motivated, demonstrates initiative in all aspects of work.

This position is currently remote but will be onsite full-time within the next 8 weeks at our Corporate office at 342 N. San Fernando Road, Los Angeles, CA 90031. Competitive salary based on experience.

Indeed123

Goodwill Industries in Southern California is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you’d like more information about your EEO rights as an applicant under the law, please click here: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

Goodwill gives preferential consideration to persons with barriers to employment. Persons with disabilities are encouraged to apply.

Equal Employment Opportunity

Goodwill is committed to a policy of equal employment opportunity for applicants and employees.
Employment decisions will comply with all applicable laws prohibiting discrimination in employment including Title VII of the Civil Rights Act of 1964, the Age Discrimination Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, and any other characteristic protected by federal or state law.

Nondiscrimination on the Basis of Disabilities

In furtherance of our commitment to end discrimination against qualified disabled individuals, and in accordance with the provisions of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and all regulations properly issued thereunder to protect the rights of qualified disabled persons, it is Goodwill’s policy that no program or activity administered by it shall exclude from participation, deny benefits to or subject to discrimination any individual solely by reason of his or her disability. Equal employment opportunity will be extended to qualified disabled persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination. We further affirm that we will provide reasonable accommodation to the known physical or mental limitations of an otherwise qualified disabled employee or applicant.

It is the policy of Goodwill to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need assistance for accommodations to interview because of a disability, please notify the Human Resources Department.
Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a disability.

Other details

  • Job Family Worker’s Comp/LOA
  • Pay Type Hourly

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