Agency Mission:An integrated health care organization dedicated to industry-leading prevention, treatmentand wellness services compassionately delivered to ensure that every individual, family andcommunity achieves their greatest potential Position Summary: Under the general supervision the Director of Compliance, the Records Clerk is part of a team which is primarily responsible for the collecting and processing of health record requests to ensure the agency adheres to relevant rules, laws and regulations.
This position is part-time and for 20 hours/week.Supervision Exercised: N/APosition Responsibilities:Primary Duties
– Reviews healthcare records for compliance with approved policies as needed.
– Files record requests documents and related paperwork (as needed), ensuring timely and accurate completion per policies.
– Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
– Responds to requests for patient records, both within the facility and by external sources, retrieving them, filing, and transmitting protected health information accordingly and securely.
– Performs other clerical tasks as needed, such as answering/placing phones, faxing, responding/sending emailing, etc.
– Maintains quality results and accurate records by following agency standards.
– Ensures all patient record and information are protected and kept confidential.Competency/Performance Standards:
– Adhere to professional conduct which aligns with the Agency Mission
– Must be sensitive, flexible and responsive to gender, race, ethnicity, socio-economic status, religion, age, sexual orientation or any other special needs as reflected in the ability to communicate with staff and/or clients.
– Functions within agency’s policies and procedures as outlined on agency public documents.
– Operates according to program and agency operations manuals
– Meets communication requirements as defined by position expectations, including appropriate, timely and professional written and verbal communications
– Meets supervision requirements as defined by position expectations, including ensuring staff is receiving appropriate training, coaching and supports.
– Meets scheduling requirements as defined by position expectations, including appropriate, timely and professional written and verbal communications
– Knowledge and skills in the use of copier, scanner, fax, electronic health record technology, telecommunications, and other information technology utilized to perform position expectations.The above statements describe the general nature of work being performed.
They are not an exhaustive list of all responsibilities and duties required for the position.
Management may add to, delete or alter specific responsibilities of any position if such responsibilities are aligned with the Mission and Strategic Vision of the agency, and are reasonable assignments to this position.Position Qualifications:Minimum Education & Experience
– Bachelor’s Degree or equivalent experience
– Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information, preferred
– High attention to detail
– Persistent and positive attitude
– Excellent administrative and organizational skills and attention to detail.
– Excellent writing and oral communication skills.
– Ability to handle multiple projects and deadlines.
– Understanding of software fundamentals
– Must have and maintain a valid driver’s license, an acceptable driving record and use of an insured registered vehicle.Licensure/Certification None specifiedPhysical Demands (if applicable) Must regularly be able to see, speak and hear.
Frequently required to stand, sit, walk, bend, use hands and arms and must occasionally lift up to 20 pounds.Environmental Conditions (if applicable)None applicable