We are a hospitality company in Los Angeles CA. We are searching for a front desk receptionist. We are looking for someone who is detail-oriented, has an outstanding memory, and is a friendly, people person.
Job Duties & Responsibilities:
Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries; helping clients and guest with our reservation process.
Maintains safe and clean reception area by complying with procedures, rules, and regulations. Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
Contributes to team effort by accomplishing related results as needed.
Skills and Qualifications:
Must Be Bilingual-Spanish & English
Telephone Skills, Verbal Communication, Microsoft Office Skills, Listening, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure, Phone Skills, Supply Management
Job Requirements:
- Guide new front office staff
- Manage the front office area
- Float between the front office and back office
- Check in patients at front desk
- Done at the front desk
- Provide cover for front office sales teams
- Supervise the operation of the front office
- Provide back up to all front office positions
- Providing organizational, front office support for the Physicians office
- Handling front office reception and administration duties, including greeting guests, answering phones
- Find out if have a meeting with front office personnel
- Perform all front office duties including answering the telephone, scheduling of patient appointments, proactively schedule patient recall appointments, perform check-in and check-out functions
- Provide direct oversight to the front office staff and functions
- Prepare patient for office visit
- Oversee the front office to ensure the smooth flow of operations
- Maintain patient appointments and adhere to office scheduling policies
- Provide general office and clerical support to assigned out-patient/medical office
- Ordering office supplies & keeping office
- Keep front office personnel advised of new procedures and assist in training staff
- Maintain order and cleanliness at the front desk