The File Clerk, under the general administrative direction of the clinic manager, will be responsible providing administrative support to the clinic manager and coverage for front desk reception.
QUALIFICATIONS
- High School or GED
- Minimum of two years office experience.
- Excellent verbal and written communication skills.
- Commitment to excellence and high standards.
- Acute attention to detail.
- Ability to understand and follow written and verbal instructions
- Strong organizational skills.
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
- Must be able to cope in a “fast pace” environment.
- Bilingual English/Spanish preferred
- Proficient Microsoft Office and Excel (familiarity with medical terminology).
- EHR- Electronic Health Record (Preferred)
- PMS- Practice Management System (Preferred)
RESPONSIBILITIES
- Provide support for reception services for clinic.
- Greet patients and visitors.
- Maintain filing system of clinic charts.
- Charts must be placed back in order and must be kept in locked filing room.
- Scout the clinic for missing charts and file back.
- Pull out next day appointments.
- Locate charts for intake of patients.
- Assist receptionist in assembly of records, charts and filing of charts.
- Maintain supply of files for new patients, blank intake forms and miscellaneous information at the front reception.
- Other duties as assigned
- Attends all staff meetings.
- Must follow HIPAA, DHS and other program confidentiality regulations for medical/dental charts.