POSITION SUMMARY
Daily activities will be the organizing and overseeing of international transactions from start to finish for Customer Activity. Corresponding and working with domestic suppliers/manufacturers, domestic trucking companies and warehouses, international shipping carriers, and Customers. Providing an operations service to meet the Customer’s needs in a cost-effective manner.
Positive attitude, Dependable and punctual attendance record, Respectful of company time and property, able to communicate openly and freely about work product and issues. Open to receiving correction well while learning new skills. Able to competently perform primary job functions using company resources given. Standard User with fundamental understanding of SAP software and other company approved software(s) and technology. Able to present one’s self verbally with a poised and accurate description of role within the company. Written skills should include correct English grammar usage and punctuation. Employee should be pleasant and approachable on all issues. Employee should understand the base corporate values of ATI and be in line with the core beliefs of the company for how Customers and suppliers should be treated. Software User Level(S): Competent
KNOWLEDGE AND SKILLS REQUIRED
Understand basic logistics and export documentations requirements and procedures as executed at ATI.
Basic knowledge of ATI Customers, manufacturers, processes and procedures
Basic knowledge of all shipping lines/trucking likes that ATI is working with
Must be able to execute multiple projects and assignments without error and with high attention to detail
Strong ability to follow-through project implementation and finishes several on-going projects within budget and on time
Ability to respond in a professional manner to members’ inquiries, research, requests, problems, or complaints; guides members to the appropriate staff for specific information and assistance
JOB SPECIFIC RESPONSIBILITIES
Data and Information management: Archive data in a manner which facilitates rapid access for internal and external Customer requests
Coordinate air or ocean shipments for export transactions.
Track order progress daily using company operational software and SOP.
Work with manufacturers to produce orders to meet or exceed Customer expectations.
Work to ensure safe transport of goods to overseas buyer.
Update all parties to the transaction on dates and information needed to execute order correctly and in most efficient and timely manner possible.
Prepare Bill of Lading instructions and File AES reports.
Update Customer timely of all order information as needed such as export shipment schedule, tentative delivery times, issues, etc.
Process, prepare, and finalize export documentation per transaction instructions and customer requirements in a highly accurate format.
Collaborate with other company departments to ensure timely shipping.
Handle Customer Service Issues as needed.
Enter all order information in SAP operating system timely and with a very high level of precision.
Handle existing shipping contracts with Manager’s guidance
Prepare transaction summaries for Manager and others in the event Claims are made against order or process improvement opportunities are identified.
Ability to handle 25 straight export transactions and can work on 3 consolidation orders (8 to 9 different manufacturers) at any given time
Trace, track and expedite purchase processes with manufacturers and obtain ready dates for pick-up of the shipment. Create and maintain contact with manufacturers and their warehouses.
Compare Freight costs with different shipping contracts (a minimum of 4 different lines) and make the price and service best decision on use of shipping line for the particular shipment
Compare trucking rates with different truckers (a minimum of 3 different truckers) and make the best price and service decision on use of trucking line for the particular shipment
Make booking schedule with shipping lines, process accurate work orders
Coordinate with shipping lines/trucking lines to make arrangements for shipment schedules for assigned export shipments
Reviews and audits bills, invoices from manufacturers/truckers/shipping lines
Updates all pricing information, extra charges, and any applicable notes with actual data per department SOP.
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice