Job Description
Position Summary: We are looking for a self-starter who is organized, dependable, and dedicated to excellent customer service and establishing good communication with clients. Responsible for credit, billing, and collection efforts of the hotel, reviewing the timely processing and communication of all guest billing and collection thereof.
Also responsible for establishing methods of payment for upcoming groups/functions and collecting payment after groups/functions have departed. As well as posting all receivable payments. Ability to multi-task.
Primary Duties & Responsibilities:
Set-up all posting masters
Prepare and mail all invoices
Group Billing
Individual corporate accounts
Catering bills
Internet billing
Collection efforts
Post payments
Assist with credit review and approval
Research and respond to customer inquiries
Monthly credit meetings
Post all Advance Deposits
Assist with Guest Ledger Control
Research and respond to all credit card inquiries and chargebacks
May work in other areas of the hotel if there is a need
Able to stand/sit for long periods of time
Able to push, lift, and pull up to 25 pounds