Position Description:
CGI is seeking a Software Training & Development Specialist to join our CGI team!
This position is located in our Los Angeles, CA office; however a hybrid working model is acceptable.
Unlock the power of seamless software adoption and skill enhancement! Were looking for a dedicated Software Training & Development Specialist to empower our team and clients through comprehensive, high-quality training solutions. We need someone with exceptional communication skills, technical expertise, and a passion for making complex software accessible and easy to use.
How were transforming Government
We use technical expertise and secure solutions to help government reinvent the ways of working to improve citizen services and increase efficiency. Our work helps civil entities provide services transparently and with fewer resources.
Your future duties and responsibilities:
How you’ll make an impact
Assist our clients by identifying, specifying and analyzing requirements and processes, managing progress throughout the design, test and implementation process. Your ability to create innovative solutions will contribute to the success of our projects and the satisfaction of our clients.
Key items of responsibilities:
Design & Deliver Tailored Training Programs: Develop engaging, user-friendly training materials for software systems, ensuring users from all levels can navigate and leverage tools effectively
Facilitate Learning Experiences: Conduct live and virtual training sessions, workshops, and webinars to drive successful software implementation and maximize productivity
Create Scalable Learning Resources: Produce easy-to-understand guides, video tutorials, and interactive modules that empower users to gain proficiency at their own pace
Assess & Enhance Training Effectiveness: Continuously measure training impact through feedback, assessments, and performance metrics to ensure learning objectives are met
Collaborate Across Teams: Partner with developers, project managers, and stakeholders to ensure training aligns with system updates and user needs
Required qualifications to be successful in this role:
What you’ll bring
3+ years experience as a Software Training & Development Specialist
Proven experience in software training, instructional design, technical writing, or a related role
Hands-on experience developing training programs, workshops, tutorials, and e-learning modules
Experience with Learning Management Systems (LMS) and training delivery platforms
Technical Skills:
Proficiency in software relevant to the industry (e.g., CRM, ERP, cloud-based platforms, project management tools)
Familiarity with e-learning development tools (e.g., Articulate Storyline, Adobe Captivate)
Basic knowledge of programming concepts or software development processes (if applicable)
Communication & Facilitation Skills:
Excellent verbal and written communication skills
Ability to simplify complex topics for various audiences
Strong presentation and public speaking skills, with comfort presenting to both in-person and remote audiences.
Project Management Skills:
Ability to design, plan, and execute training programs from conception to completion
Organizational skills to manage multiple projects and priorities simultaneously
Analytical & Evaluation Skills:
Ability to assess training effectiveness through feedback, quizzes, performance metrics, and adjusting programs as needed
Soft Skills:
Strong interpersonal skills to collaborate with various teams and stakeholders
Adaptability and creativity in developing engaging training materials
Problem-solving skills and a customer-focused mindset
Education:
Bachelors degree in Computer Science, Information Technology, Education, Instructional Design, or a related field.
Certifications (Preferred):
Certified Professional in Training Management (CPTM)
Certified Technical Trainer (CTT+)
Instructional Design Certifications (e.g., ATD, ISTD)
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $62,800 – $134,100.
At CGI we call our professionals members to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company.
CGIs benefits include:
Competitive base salaries
Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
401(k) Plan and Profit Participation for eligible members
Generous holidays, vacation, and sick leave plans
Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment;
Back-up child care, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more
#LI-USCSG
Skills:
- Business Analysis
- Project Management
- Training Delivery
- Waterfall Model
What you can expect from us:
Together, as owners, lets turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our teamone of the largest IT and business consulting services firms in the world.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.
We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGIs legal duty to furnish information.