Manager’s Message:
The Network Specialist is a technical role blending customer support and network operations. Hands-on troubleshooting using a vast array of network devices and tools will be a major component of your job. This position requires a willingness to dream big and measure yourself against the best. Not just technologically, but in all that you do. Be prepared for a career that doesn’t feel like work – no matter how long and hard you are working.
How do you become an integral part of the team?
- Provides First Call Support to Aptum’s co-location and network customers
- Monitors network health and responds to event alarms
- Analyzes network traffic patterns and responds to security issues
- Assist with provisioning, implementation, and supporting of Aptum and ServerBeach customers.
- Work with Cisco, Juniper and Foundry router/switches, Net Screen and Juniper firewalls, and Foundry load balancers
- Works closely with the network engineering team to troubleshoot and resolve advanced network issues
- Monitors power and cooling systems for all data centers
- Co-ordinates maintenance with vendors and remote Aptum technicians
- Strong grasp of TCP/IP, routing, switching, cabling, internet protocols (BGP, ISIS, and OSFP), firewalls, VPNs, and load balancers
- Advanced knowledge of at least one of Cisco, Juniper or Foundry hardware and software
- Secondary duties include running Ethernet/Fiber cabling for new and existing clients and providing remote hands for customers in our Vancouver data center
- Demonstrates an appetite to perform, succeed and grow in ways people only dream of
What you have to offer Aptum:
- Minimum 2 years hands on network experience desired
- Certifications with Cisco and/or Juniper (CCNA/CCNP/JNCIA) preferred
- Flexibility to work shifts under a rotation schedule that includes weekends
- A determination to make a difference
What Aptum has to offer you
- Competitive Vacation Policy
- Birthdays are off (we call it “Duvet Days”)
- Health Club Discounts & Quarterly Reimbursements
- Education Reimbursements
- Paid Benefits
- Community Days