ECLARO is a company that delivers talent. We provide fully customizable, comprehensive talent acquisition and management of seasoned professionals through a number of business models, including Consulting, Professional Hire, Global Integrated Delivery and Managed Services. Kindly email mailto with a Word resume along with the position ID number, your hourly rate and availability. Call me at . Network Ops Engineer Los Angeles, CA – 90024 Job no 21-06984 Skills background – Cisco switching and routing experience – Enterprise information technology support – Cisco Catalyst series experience is good to have – Cisco Nexus series – Aruba wireless network infrastructures – Cisco ACI experience – InfoBlox DCHPDNS appliances – Prepare standard operating procedures, architecture and design diagrams, and other technical documentation – Ability to work independently with minimal supervision as well as in a team environment – Adapt best practices and approach to network operations – Demonstrated ability to develop creative solutions to complex problems. – Knowledge with TCPIP, OSPF, BGP, PPP, PPTP, IPSec, SMTP, SNMP, STP, VTP, HSRP, RADIUS, 802.11abg, 802.1x, TACACS+ protocols Under the direction of the Manager of IT Network Operations, the Network Engineer will provide support for various network, firewall, wirelessVoIP systems, and networkfirewallVoIPwirelesssecurity software and hardware platforms. The incumbent is the subject matter expert taking a role in network security design, planning, assessment, and implementation. The position will serve as escalation support for providing recommendations and initiate necessary corrective action to insure network security policy compliance and continuous improvement for the ISS security posture. The Network Engineer is responsible for the implementation and support of network and firewall equipment, network software, daily operational incidents, service request tickets, network and VoIP breakfix support, incident escalation, networkfirewall maintenance, and networkfirewall configuration. The incumbent is responsible for ensuring that policies, standards, procedures, and how-to documents are utilized and followed. Provide day-to-day support of the 24 x 7 production environment of ISS Enterprise networkfirewallVoIP (core, distribution, wired wireless access layers, IPAM, DHCP, VoIP systems, WAN, and networkVoIP monitoring). Network Engineers role functions also include, but are not limited to enterprise project deliverables, project tasks, project documentation, design, build, installation, performance monitoring, optimization, troubleshooting and maintenance of a variety of systems of the network. The Network Engineer will also participate in the weekly rotational after-hours 24×7 on-call support and perform other assigned tasks as needed by departmental requirements. Duties Tasks IT Network Operations Management, Project Planning, and Technology 24x7x365 operational supporttroubleshooting of the production environment managed by the IT Network Services department (e.g. firewalls, security appliancesapplications, VPN infrastructure, etc.). This includes process incident and service request tickets through the help desk (ServiceNow) and following ISS standard change control process. Ensure Incidents, Service Requests, and Service Catalog Tasks are addressed appropriately and in a timely manner for “high or “urgent priority to meet the IT Network Operations OLA. Make certain tickets are opened, updated and closed for all assigned incidents, or service requests. Periodically check for unassigned tickets to ensure issues are being addressed and resolved in a timely fashion. Perform on-site hardwaresoftware installations with department requesting work and keep Network Operations manager informed on issues, status, and completion of installations. Communicate in a timely fashion risks to meeting deadlines or SLAOLA’s regarding Project Deliverables, Project Tasks, Incidents, Service Requests, Work Orders and other assigned tasks ensuring customers, staff, managers, and directors are informed. Make certain that the network inventory and assets are documented, updated, and accurately reflected in CMDB. Ensure completion and implementation of IT Network Operations A3’s and A4’s as required. Maintain and upgrade ISS technical environment, including network, firewall, VoIP, wireless, WAN, access layers, IPAM, DHCP, RADIUS, Conductoversee security scans against the environment using tools of the trade (e.g. vulnerability and penetration scans). Ensure that logs pertaining to IT security are being properly generated and consolidated across the environment. Perform monitoring, diagnosing, and troubleshooting to optimize systems and networked components as necessary to resolve problems and improve quality and performance. Identify and prioritize tasks within IT Network Operations and operational environment based on ISS strategic plans and priorities. Ensure IT Network Operations staff and others authorized to make changes in the IT Network environment adhere to the ISS Change Management process Ensure root cause analysis is performed and adhere to Problem Management process. Manage the coordination of technical and functional support within ISS IT Operations, technical engineers, vendors, and CSC’s. Participate in IT Network Operations daily or weekly huddles and staff meetings. Fully participate and follow the IT PMO PM lifecycle and Resource Capacity Planning, including participation in Feasibility Studies. Responsible for networksecurity design, build, and implementation in the PM Lifecycle. Responsible for all assigned project deliverables and tasks and ensure project notes are updated for assigned projects. Validate production readiness of environment architectures and designs. Ensure review and validation of architecture, design, and build documentation as part of the Formal Design Review and Technical Standards. Participate in the implementation of new technology at ISS, including preparation, training, change management, and development of new ISS standards. Assist and execute disaster recovery procedures as needed. Provide analysis of business requirements to provide sound technical solutions. Conduct hardware and software evaluations providing detailed analysis and recommendations based on the outcome of study. Research and recommend tools, scripts, and utilities to improve technical processes. Be a champion for ISS and serve as a role model to encourage others to embrace operational changes associated with ISS initiatives. Equal Opportunity Employer Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. ECLARO is a company that delivers talent. We provide fully customizable, comprehensive talent acquisition and management of seasoned professionals through a number of business models, including consulting, Professional Hire, Global Integrated Delivery and Managed Services. ECLARO recruits and manages a staff of highly skilled individuals in an array of specialized disciplines. This approach enables our clients to leverage new opportunities, respond to increased and changing demands and increase their profitability. Please visit www.eclaroIT.com httpwww.eclaroit.com to see why the Right People are The Answer. Specialties Customized solutions for Human Capital and Talent Acquisition, Permanent placement and retained search, Recruiting, Staff Augmentation, Contract Labor, Managed Services, RPO, MSP, VMS, IT solutions, management and support, offshore business process outsourcing. Equal Opportunity Employer Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. Website httpwww.eclaro.com httpwww.eclaro.com Industry Staffing and Recruiting Type Privately Held Company Size 501-1000 employees Founded 1999