Marketing Cloud Functional Manager

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Job Description

The Accenture Salesforce Business Group is seeking aMarketing Cloud Business & Systems Integration Managerto design, implement and deploy Salesforce Marketing Cloud solutions to a wide variety of clients at the enterprise level.

The ideal candidate will have a strong background in Marketing and Salesforce Marketing Cloud.

Additionally, the candidate should have the ability to uncover business requirements, develop a technical strategy and be able to create and effectively demonstrate solutions that address customer requirements.

Business and Systems Integrationprofessionals analyze, design and/or develop best practice business changes through technology solutions.

For now, all Accenture business travel, international and domestic, is currently restricted to client-essential sales/delivery activity only.

Please note: The safety and well-being of our people continues to be the top priority, and our decisions around travel are informed by government COVID-19 response directives, recommendations from leading health authorities and guidance froma number ofinfectious disease experts.

Typical day snapshot
– Marketing Cloud Integration Manager

New challenges and opportunities arise every day, and Consultants roles will vary based on the projects where they are engaged.

The work is truly exciting and interesting and will require our Consultants to:

Meet with clients to analyze their work practices and understand the nature of their businesses to properly define needs and customize marketing solutions using the Salesforce Marketing Cloud.

Lead the development of a strategic vision for project (product development, enhancements, etc) and embrace the criticality of gaining its adoption.

Make recommendations based on this analysis estimate work effort, lead project scoping (as the sole or primary representative), determine required resources, set a realistic schedule, and build proper communication and governance plans (Project Management 101 if you will).

Maintain effective client relations and rapport
– delivering timely and relevant information with the utmost concern for stakeholder and project impact.

Basic Qualifications

A minimum of 5 years experience with Salesforce Marketing Cloud (formerly ExactTarget) or other Marketing Automation Tools

A minimum of 5 years customer relationship management experience (service, marketing and/or sales).

Preferred Skills

Minimum of 6 years of campaign management experience using cloud technology (e.g., Salesforce Marketing Cloud, Marketo, Eloqua, Pardot, Cheetahmail or Sendgrid) or on-premises technology (e.g., IBM, Teradata, Adobe).

Previous technology consulting work experience.

Minimum of 5 years designing marketing solutions (e.g., capability assessment, requirements gathering, experience design, process reengineering).

Minimum of 4 years of Salesforce Marketing Cloud implementation experience

Salesforce Marketing Cloud certifications (SFMC Email Specialist & SFMC Consultant, SFMC Admin) helpful

Bachelor’s Degree preferred.

Professional Skill Requirements

Proven ability to build, manage and foster a team-oriented environment

Proven ability to work creatively and analytically in a problem-solving environment

Desire to work in an information systems environment

Excellent communication (written and oral) and interpersonal skills

Excellent leadership and management skills

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization.

As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values.

Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities.

Read more here (https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce)

Equal Employment Opportunity Statement Accenture is an Equal Opportunity Employer.

We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

Our rich diversity makes us more innovative, more competitive and more creative, which helps us better serve our clients and our communities.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of theAccenture Equal Opportunity and Affirmative Action Policy Statement RequestingAnAccommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed.

If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process.

Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us anemail (https://www.accenture.com/us-en/contact-us) or speak with your recruiter.

Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.

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