IT Software Asset and Configuration Manager

Job SummaryAECOM is seeking an IT Software Asset and Configuration Manager to join our Corporate IT team. This will be a remote/virtual position that can be based from a variety of locations in the continental United States.The IT Software Asset and Configuration Manager will support AECOM’s Global IT Software Asset and Configuration Management practice. This position will be the technical subject matter expert, and will interface with various technologies, business partners, and vendors to oversee and ensure accurate and complete asset and configuration data. This role, in partnership with our strategic IT provider, will develop and champion optimized lifecycle processes, including governance, standards, and maintenance practices.The IT Software Asset and Configuration Manager will:Demonstrate proficiency in software inventory and compliance best practices, including license modeling, entitlement reconciliation, license optimization, and usage tracking;Develop and promote efficient and effective ITAM and CMDB strategies, policies, and practices to optimize cost, reduce risk, and deliver value from the organization’s assets throughout their lifecycle;Ensure that appropriate ITAM and CMDB-related tools, services and processes are in place and properly configured and maintained to gather and analyze data relating to software asset and configuration lifecycles;Ensure accurate and timely reporting, and that data completeness and quality issues are quickly identified and escalated to the responsible data or process owners;Identify and report on breaches of ITAM and CMDB policies and track remedial action;Report on (or develop reporting on) remediation of digital technology asset-related risks and progress of optimization activity;Support value assessment and management processes and reporting by providing the data needed to support these efforts;Coordinate the organization’s response to software license compliance audits or license validation requests, in consultation with the relevant vendor and procurement managers and other appointed delegates;Lead communication and change campaigns to promote awareness and acceptance of the relevant asset and configuration processes;Collaborate on roadmap, strategy, process objectives, and metrics to measure success;Evaluate performance metrics against the defined critical success factors and implement corrective actions to correct shortcomings or further streamline the process as necessary;Interface with other processes and/or business functions to ensure they can leverage the benefits provided by the Asset and Configuration Management practice;Plan, oversee and execute CMDB audits to proactively identify discrepancies and, in partnership with the organization’s strategic outsourcing provider, drive observations and action items closure;Monitor and analyze trends in the organization’s spending and inventory control in order to make recommendations for the future, and to identify areas for possible savings and/or optimizationAt AECOM, we’re delivering a better world.We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.Our clients trust us to bring together the best people, ideas, technical expertise and digital solutions to our work in transportation, buildings, water, the environment and new energy. We’re one global team – over 50,000 strong – driven by a common purpose to deliver a better world.Minimum RequirementsBA/BS plus at least 8 years of relevant analytical IT experience or demonstrated equivalency of experience and/or educationAt least 5 years of experience working in an IT Asset Management and/or Configuration Management roleExperience in coordinating with both internal IT delivery teams and external IT service providers handling digital technology assetsCross-functional IT experience in application or infrastructure managementStrong familiarity and technical competence with Flexera and ServiceNowPreferred QualificationsDegree in Finance, IT, engineering, business, or related fieldRelevant certifications including: ITIL v3 Foundation certification / Certified IT Asset Management Professional through IAITAM, IBSMA or BSA / COBIT 5 FoundationAdditional Information:Due to the remote nature of this position, relocation assistance is not availableSponsorship for US work authorization is not available.Offered rate of compensation (Colorado locations only) will be based on individual education, qualifications, experience, and work location. The salary range for this position is $90,000 – $150,000.AECOM is proud to offer a comprehensive benefits program to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD and disability benefits, paid time off, leaves of absence, voluntary benefits, perks, wellness and global well-being, and global EAP, Business Travel and Service Awards programs.What We OfferWe will give you the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. We will encourage you to grow and develop your career with us through our technical and professional development programs and diverse career opportunities. We believe in leadership at all levels. No matter where you sit in the organization you can make a lasting impact on the projects you work on, the teams and committees you join and our business. We offer competitive pay and benefits, well-being programs to support you and your family, and the development resources you need to advance your career. When you join us, you will connect and collaborate with a global network of experts – planners, designers, engineers, scientists, consultants, program and construction managers – leading the change toward a more sustainable and equitable future. Join us and let’s get started. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.Job Category Information TechnologyBusiness Line CorporateBusiness Group CorporateCountry United States of AmericaPosition Status Full TimeRequisition/Vacancy No. 271900BRAdditional Locations US – Atlanta, GA – 1360 Peachtree St NE, US – Conshohocken, PA – 625 West Ridge Pike, US – Dallas, TX – 13355 Noel Road, US – Denver, CO – 7595 East Technology Way, US – Houston, TX – 19219 Katy Freeway, US – Los Angeles, CA – 300 S Grand Ave, US – Raleigh, NC – 5438 Wade Park Boulevard, Suite 200, US – Seattle, WA – 1111 3rd Avenue, US – Tampa, FL – 7650 W Courtney Campbell CausewayVirtual: YesQualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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