COMPANY OVERVIEWAs a global leader in cash technology solutions, we provide the financial, retail, cash center and gaming industries with confidence that their cash is protected and always working to help build a stronger business.
Our cash automation technologies and process engineering services help businesses in more than 100 countries optimize the handling, movement and management of cash.
While we span the globe, we personally engage with each customer to address their unique challenges and goals; enhancing staff efficiency, reducing operating costs and enabling a more rewarding customer experience.
We offer peace of mind.
We enable transformation.
We generate options.
We empower people.
We do all this by releasing companies from the burden of cash management, putting cash to work, and helping customers enhance the value that their staff and facilities add to their business.
MAIN RESPONSIBILITIESThis position offers both base and variable incentive salary and excellent benefitsGenerate revenue through Statements of Work (SOW) for software and hardware solutions (Pre-sales)Act as Solution Matter Expert (SME) for Glory hardware and software products to deliver comprehensive solutions for customersBe a key player in integrating Glory Global Solutions products with the customer’s infrastructure and systemsProvide proof-of-concept support for customers including problem solving, training assistance, and installation supportProvide support for new Glory software roll-outs and Beta versionsWork with Product Management or Global Software teams to make product enhancement recommendations for specific customers and for overall product enhancement.
Communicate product issues, problems, and updatesAct as the Glory Global software liaison for development execution with software partners on customer solutionsParticipate in Solution Center tours with customers for software demonstrations, providing ‘Day in the Life’ scenarios and communicate Glory’s unique value propositionSupport internal teams and internal functional groups (installation coordinators, trainers, etc.) to ensure flawless customer execution of software productWork closely with Business Consultant and Account Executive for seamless delivery of technology solution based on investment analysisWork with internal teams to create the necessary project and solution documentation needed for client acceptance and for handoff to the Glory Service/Support teams REQUIRED EDUCATION AND QUALIFICATIONSEducation Level:Bachelor’s degree in computer science or related area, or equivalent experience, required Qualifications:5+ years’ experience working with software connectivity, integrations and technology solutionsRevenue generation and sales skillsStrong customer interfacing skills at all levels in both business and technical environmentsDatabase knowledge, including Microsoft SQL Server and SQL scripting.
Oracle knowledge a plusNetworking knowledge for LAN, WAN and Cloud solutions, plus basic troubleshooting, network tracing, and IP routingAbility to work with third party vendors and partners on a common client solutionStrong interpersonal and communication skills, with the ability to work within a team environmentAbility to assess a situation and make recommendations to improve or changeProven track record of achievement of high quality performance against objectivesSelf-motivated with the ability to develop cross functional project teamsProject management experience a plus, Time management critical.
Must be able to manage time, meet deadlines while supporting multiple assignments and multiple customersAbility to travel 30% 50%, including potential international travelProficiency with Word, Excel, PowerPoint, Visio and MS Project REQUIRED SKILLS AND COMPETENCIESDrive new business and revenue in a new marketCreate comprehensive accurate SOW’sDeliver high quality work to ensure internal and external customers receive maximum value GLORY SPIRITSThe Glory Spirits & Behaviors reflect the values and behaviors that are critical to the ongoing success of Glory and as such represent the foundations of our behavior globally to lead us to realize our mission: Value Creation strive to create value for customersSelf-Starter understand the objectives of your own work and are proactive in achieving goalsCollaboration respect diversity and create a culture of collaboration to work with each other to achieve a common goalIntegrity understand Glory’s mission and act with responsibility and pride to realize achievement and act and behave with high integrity and a strong sense of ethicsOwn Growth leverage our own talent and achieve personal development by adopting a broader perspective; looking beyond our own work.
DisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this position.
They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
An Equal Opportunity / Affirmative Action Employer / An E-Verify EmployerIt is the policy of Glory Global Solutions, Inc.
to provide equal opportunity for all qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, age, disability, protected veteran status, or any other status protected by federal, state or local law governing the Glory Global Solutions, Inc.
location to which this application is submitted.#ZR