Summary:
This role will be to design, manage, monitor API engines and platforms.
Optimize and enhance existing and develop new integrations.
Full-stack development skills, .NET and C#.
Script languages.
SQL and databases.
Cordova and J-Notes is a plus.
Identify performance bottlenecks and come up with novel ways to solve them.
Duties and Responsibilities :
· Deploy, monitor, and support integration applications.
· Monitor production platform for CPU, memory and storage usage and proactively fix any potential issues.
· Monitor integration applications deployed in production environments and proactively resolve system and data issues.
· Develop new applications to improve support processes and enhance monitoring capabilities.
· In coordination with the environment and release mgmt.
team deploy integration applications to production and non-production environments using out of the box deployment tools.
· Work with the other architects and developers to determine the optimal methods
· Work with developers from other teams / technologies to triage production bugs.
· Manage queue of cases and work with users, developers, and other support teams to troubleshoot production issues.
· Work with product owners to support end to end integration testing and user acceptance testing.
· Work with product owners to validate and sign off on supportability functionality.
· With the architect participate in development team design reviews to ensure design follows program standards and provide feedback.
· Create scripts to automate and improve support process.
· Document support processes, standard operational procedures, support reference manuals, and support applications.
Qualifications:
· Minimum 3 years of experience working with APIs and integrations, JSON, SOAP
· One or more security certifications like CISM, CISA, or CISSP preferred.
· Experience with Agile methodologies and tools, JIRA preferred.
· Experience with Agile framework preferred.
· Proficiency (minimal to no training needed) in PC software (such as Excel, Word, PowerPoint, Microsoft Windows) required.
Other Skills and Abilities:
· Strong business acumen and technical skills
· Strong organizational and communication skills required.
· Results oriented, problem solving/resolution skills required.
· Must be able to proactively sense and respond to problems and opportunities
· Ability to work in a matrix reporting structure and to be part of a project team required.
Job Type: Full-time
Pay: $90,000.00
– $100,000.00 per year
Benefits:
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Vision insurance
Schedule:
8 hour shift
Ability to commute/relocate:
Los Angeles, CA 90015: Reliably commute or planning to relocate before starting work (Preferred)
Education:
Bachelor’s (Preferred)
Experience:
AWS: 1 year (Preferred)
ASP.NET: 1 year (Preferred)
APIs: 1 year (Preferred)
Work Location: One location