Day-to-day you will:
- Create and maintain as-is business processes process, PDDs (Process Definition Document)
- Create and maintain automated process documentation PDDs (Solution Design Document)
- Automation design and creation of TDDs (Technical Design Document)
- Act as design authority for automations
- Configure and build automated processes, self-sustained
- Perform peer reviews/walkthroughs, providing feedback
- Troubleshoot and fix advanced automation issues
- Work with client resources during UAT
- Work within project planning constraints, communicate any identified project risks and issues to leadership
- Provide leadership and guidance for production automation operational support
- Maintain and/or update technical and/or industry knowledge and skills through continuous learning activities
- Provide support for intelligent automation platforms and technical architecture
Your technical and non-technical skills include:
- Advanced skills with Intelligent Automation platforms, complex code development and/or testing
- Advanced skills and experience in automation lifecycle management, agile development methods and software planning
- Ability to guide clients through process fitment, potential issues, and collaborate to derive solutions in a strategic manner
- Ability to work in teams and individually when needed, including remote and disconnected teams
- Leadership and management of junior team members
- Advanced problem solving in a self-reliant manner
- Exposure to Azure AI, machine learning, Cognitive Services, and Virtual Agents
Preferred Certifications:
Advanced level of certification for any of the following RPA platforms: Blue Prism, UIPath, MS Power Automate, or other similar and relevant platforms
Preferred Educational Background:
You likely possess a Bachelor’s degree in Computer Science, Engineering, MIS or related field. An equivalent combination of education and experience will also suffice.
Preferred Years of Work Experience:
You likely have 5+ years of prior related work experience, preferably in a technology or consulting environment.
Scope of Work:
Work must be coordinated across different workstreams, processes, or projects.
Accountable for:
- Timeliness, accuracy, and quality of own work
- Chargeability and training targets
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.