Applications Engineer – Software

Responsible for sales territory in geographic area as assigned representing and building the Conveyor Solutions, Inc. brand. The Applications Engineer develops, identifies and develops relationships with new customers to promote sales of material handling equipment and systems.

CORE VALUES

We at Conveyor Solutions live by a core set of beliefs and principles that we define as our Core Values. Our Core Values are the foundation in all we do. This is especially true as we add team members to our growing family to ensure they exemplify the Systems in Motion Core Values, which are:

1. Integrity
2. Optimistic and Growth Oriented
3. Make it Happen
4. Passionate and Enthusiastic
5. Own It
6. Creative Problem Solver

PRIMARY DUTIES AND RESPONSIBILITIES Applications Engineer

• Work hard, work smart and have fun!
• Develop and maintain annual sales plan. Present sales plan to Sales Manager and manage daily efforts toward plan
• Develop new customer relationships by identifying business needs and growth plans, educating key decision makers, and recommending integrated solutions to achieve business goals.
• Regularly visit customer sites to understand customers operations; identify opportunities where CSI can add value; introduce products, services, and solutions.
• Anticipate customer needs and proactively customize solutions to meet customer s business objectives. Inform customers of material handling technology trends.
• Works on multiple projects simultaneously, some with assistance from estimating and engineering, but often completes small to mid-sized projects independently. Collects data that accurately represents customer requirements. Develops concepts that range from manual to fully automated solutions.
• Present corporate PowerPoint presentation to clients.
• Identify opportunities and promote CSI s key strategic product initiatives.
• Develop proposals that include technical and functional descriptions. Presents proposals to clients.
• Follow-up on all proposals, negotiate, and close.
• Process orders and inform customers of project status (includes shipping, installation, start-up, final payment, etc.)
• Create repeat customers and provide the highest level of customer service and support.
• Offer customers after sales service and preventive maintenance plans.
• Utilize a Customer Relationship Management (Zoho CRM) tool to track key activities throughout the sales cycle.
• Report out monthly and quarterly specific sales goals, activities and results.
• Work to gather project information from customers through site visits, phone conversations and electronic communication.
• Prepare Master Estimate Sheets for proposals showing all project costs
• Travel to job site as required or necessary.

OTHER DUTIES AND RESPONSIBILITIES

• Participate in weekly sales and company meetings.
• Begin developing relationships with key suppliers. Develop strategies to introduce new supplier technologies to customers.
• Perform market research by monitoring competitor price, product, and service strategies.

DECISION MAKING

• Selecting suppliers and establishing mark-up/margins.
• Ability to efficiently manage time, priorities and tasks to ensure we are best serving our customers.

EDUCATION

Bachelor s Degree in Engineering, Technology, or related degree/experience

EXPERIENCE

5+ years experience in technical sales role preferred

Developing key customer relationships

Material handling systems experience and/or distribution operations experience

TECHNICAL/COMPUTER SKILLS

Required Computer Skills: Excel, Word, Outlook, Internet

Proficient user of presentation tools (MS PowerPoint)

Knowledge of AutoCAD Rel. 2014 a plus

Ability and Desire to Learn!

MATH SKILLS/REASONING ABILITY

Strong mathematical skills and reasoning ability required

SKILLS REQUIRED

Present a strong sales-oriented demeanor with entrepreneurial spirit

Excellent oral and written communication skills.

Able to work independently as well as in a team environment.

Strong organization and negotiation skills, time management, and problem solving capabilities

Self-motivated and ability to multitask

Excellent judgment and solid decision making skills

Detailed oriented and works with a high degree of accuracy

Ability to tactfully handle stressful and difficult situations

Possess strong problem solving skills

Knowledge of mechanical equipment and installation

Ability to read drawings and visualize details in three dimensions

PERSONAL QUALITIES/TRAITS

Team Player Dependable

Positive Attitude Customer Focused

Ethical and Honest Productive

Motivated Adaptability

Punctual

ENVIRONMENTAL/PHYSICAL FACTORS

This position works 50% in the office and 50% visits to customer facilities.

This position requires, at times, to work in a warehouse environment.

This position requires ability to lift 25 lbs.