Alkami builds and delivers the nation’s most innovative cloud-based digital banking (online and mobile apps) for Credit Unions and Banks with over 11M users on our platform.
Through our bold investments in technology and people, our clients confidently grow, adapt quickly and build thriving digital banking communities to compete against the Megabanks.
Founded over 12 years ago with headquarters in Plano, Alkami is one of the fastest growing software companies in Texas.
To share just a few of our recent recognitions: Best Place to Work in Fintech; Inc.
5000 America’s Fastest-Growing Private Companies; Best & Brightest to Work For Nationally; and, Comparably’s Best for Workplace Culture.
With every Alkamist being provided ownership in Alkami, we are obsessively intentional about our culture: optimistic-perseverance, caring-collaboration, transparent-communication, courageous-innovation, trusted-accountability and real-fun.
Beyond intentional culture, our commitment is to attract and retain amazing talent by fostering a high-growth, dynamic and rewarding environment; providing great benefits; making meaningful investments in learning and development; celebrating our successes together in remarkable ways; and, ACTing together bytaking time to give back and volunteer.Position OverviewAlkami Technology is a leading next-generation online banking solution that both builds software for financial institutions to host as well as for a hosted ASP solution that Alkami manages for customers looking to leverage a shared hosting environment.The AWS Network Engineers are responsible for operating the network reliably and at scale.
As a member of the team, you have a direct impact on design and feature enhancements to keep our systems running smoothly.
You also ensure that network operations are safe and efficient by monitoring network performance, coordinating planned maintenance, adjusting hardware components and responding to network connectivity issues.
Keeping the network reliable ensures that our users stay connected with our platform.Successful candidates must have a strong sense of urgency and ownership to drive technical challenges to completion working collaboratively with both internal and client facing technical resources.
The ideal candidate will keep up to date with technology, and suggest ways to incorporate new products and policies to help to enhance efficiency and productivity.Position OverviewProvide network support for the various cloud, corporate, and customer environmentsWork directly with customers to support Alkami’s networking products and solutionsConfigure networking equipment for customer deployments and provide remote technical guidance and supportTake ownership of network troubleshooting from beginning to resolutionUtilize various troubleshooting tools, such as log analysis and packet captures, to determine root cause of an issue or outageAssists with network security assessments for potential business partnersEnsure continued smooth operation of Alkami’s growing network infrastructurePlans and performs systems upgrades, patching, and compliance remediation tasksMaintain and administer various network and security systems such as firewalls, routers, switches, and load balancersMonitors security system logs and reports on discovered anomalies or problemsMaintain and administer monitoring systems and troubleshooting toolsDocuments IT activities such as downtime, problems, and systems configurationsCreates and maintains logical and physical network diagrams, Wiki, and knowledge base articlesReview, verify, and perform various IT system maintenance such as backups, upgrades, and patchingProvides on-call support during both business and non-business hours as established and in accordance with company’s Policies and ProceduresAll other duties as assignedEducation / ExperienceBachelor’s degree (B.A.
or B.S.) from a four-year college, or university, a certificate for systems or network administration from a two-year technical training program, or two years related experience and/or training or equivalent combination of education and experience preferred.Minimum QualificationsExperience with cloud-based or AWS networking services VPC, flow data, security groups, ELBExperience with Infrastructure as Code using Terraform or similarScripting skills with Powershell, Python, and Linux shell in creating automation scripts5 years network administration and configuration of enterprise/carrier-class routers and switches1-2 years supporting Microsoft technologies2 years experience with Palo Alto firewallsExperience with dynamic routing protocols, EIGRP, OSPF and BGPNetwork certifications such as CCNA/CCNP/CCIE/JNCIS/JNCIE or equivalent training or practical experienceKnowledge of TCP/IP, GRE, IPSec,POS, PPP, VRRP, HSRP, and SNMP protocolsDesired SkillsExperience with cloud-based or AWS networking services VPC, flow data, security groups, ELBExperience with load balancing technologies, preferability NGINXExperience with a service provider or enterprise-level network in engineering or designScripting skills with Powershell, Python, and Linux shellCool Things to KnowNot Just Any Company: Alkami has an awesome diverse and inclusive environment.
We have a FUN culture and offer great benefits.
Did you know every Alkamist has ownership in Alkami?
We also have on and off site employee events and activities.Work Authorization: We cannot offer employer sponsorship at this time; candidates must be eligible to work in the US for full-time employment.Recruiters: We are not looking for outside recruiting firms to help us in this search — we know who you are and we love you, but we don’t need you right now.The Important StuffAlkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
Alkami will not tolerate discrimination or harassment based on any of these characteristics.
Alkami encourages applicants of all ages.