Accenture is a global professional services company with leading capabilities in digital, cloud and security.
Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.
Our 537,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.
We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.
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In today’s business environment, growth isn’t just about building value-it’s fundamental to long-term business survival.
So how do organizations sustain themselves?
The key is a new operating model-one that’s anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale.
You will deliver breakthrough business outcomes for clients-by harnessing talent, data and intelligence to revolutionize their operating models.
Operations is one of four services that make up one Accenture -the others are Strategy and Consulting, Interactive and Technology.
Payroll Service Delivery Operations Team Lead The Payroll Team Lead will plan, organize, and manage the preparation, analysis, maintenance, and processing of the clients 50-state, 100,000 employee payroll and provide supervision and guidance to assigned staff.
As this position also interacts with several client partners, customer service plays an important role, delivering on Accenture and client priorities.
Ability to work some holidays and flexible hours as needed to ensure payroll delivery.
This role has a unique opportunity to help shape how payroll is delivered going forward as the client migration from Oracle to Workday is expected to be completed January 1, 2022.
Key responsibilities: Responsible for ensuring the accurate completion of all daily and weekly payroll processes, ensuring Service Level Agreements are met or exceeded.
Maintains payroll staff by recruiting, orienting, and training employees.
Provide indirect supervision to the Mumbai payroll support team as required.
Develop, implement and maintain quality controls.
Act as first level escalation point for any payroll.
Professionally interact with the client in a multi-vendor environment.
Provide subject matter expertise to project teams, assisting in the design and implementation of new types of payroll actions and automation.
Identify, design and implement process improvements.
Ensure tools, processes and systems are fully tested prior to implementation.
Ensure all work plans, job aids, communications, and work instructions are up to date.
Demonstrate strong customer service in all activities, setting the appropriate example for team members across the account.
Maintain knowledge of client’s HR policies, standard operating procedures, and business practices.
Basic Qualifications: Minimum of 5 years of payroll processing experience in a multi-state environment.
Preferred Skills: 3 or more years of leadership experience.
Ability to work some holidays and flexible hours as needed to ensure payroll delivery.
Experience delivering payroll services in Workday.
Certified Payroll Professional (CPP) designation.
Payroll subject matter expertise.
Strong understanding of payroll software (e.g., Workday, ADP, etc.) and MS Office products (especially Excel).
Knowledge and understanding of Excel’s Pivot Table functionality.
Excellent communication skills, both verbal and written.
Excellent understating of multi-location payroll and garnishments processing.
Strong organizational skills and ability to meet deadlines.
Experience managing and improving payroll procedures and processes.
Excellent people management.
Great Reporting Skills As required by the Colorado Equal Pay Transparency Act, Accenture provides a reasonable range of compensation for roles that may be hired in Colorado.
Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location.
For the state of Colorado only , the range of starting pay for this role is $56,484
– $129,800 and information on benefits offered is here.
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Until travel restrictions change, interviews will continue to be conducted virtually.
Subject to applicable law, please be aware that Accenture requires all employees to be fully vaccinated as a condition of employment.
Accenture will consider requests for accommodation to this vaccination requirement during the recruiting process.
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As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.
Inclusion and diversity are fundamental to our culture and core values.
Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities.
Read more here Equal Employment Opportunity Statement Accenture is an Equal Opportunity Employer.
We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
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For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement .
Requesting An Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed.
If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process.
Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.
Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.