This position acts as a client-facing consultant to the company’s outsourced HR Outsourcing clients.
The role provides Payroll support to client companies and their employees.
Typical tasks include overseeing payroll management for consulting client base, benefits deductions administration, staff management, compliance, senior-level Payroll consulting services, and special projects as needed.
This role will also act as a sponsor of department strategy and initiatives.
DO YOU HAVE WHAT IT TAKES?
Essential Functions
• Responsible for overall planning, staff and execution of moderately to high complex engagements.
• Co-develop with senior manager and above engagement approach and budget.
• Plan, direct and coordinate with client, HR Outsourcing staff, and Accounting outsourcing staff for timely and accurate Payroll functions.
• Provide technical expertise for senior-level Payroll issues.
• Participate in the development and maintenance of Payroll systems to facilitate efficient operation and financial management of clients across various industries.
• Liaison on behalf of the client with external vendors and internal decision makers.
• Foster pro-active working relationships with clients and cross-functional departments to ensure timely and accurate receipt of information.
• Support business development efforts by participating in prospect meetings and defining scope, calculating price, and drafting engagement letters.
• Guide and support the onboarding of new clients, including client and staff training, allocation of resources and client work assignments.
• Drive staff consultant and senior consultant career and skills development by actively engaging with them as their Performance Coach.
• Goal of 50% billable of total hours worked.
• Perform Payroll support work under tight deadlines, including a multitude of activities such as including benefits deductions coordination, payroll processing, leave management, employee on-boarding, employee terminations, and policy administration.
• Deliver exceptional service on time and on budget.
• Routinely communicate with senior-level executives and decision makers within each organization relating to Payroll support, issues, and deliverables.
• Position may or may not include supervisory duties for HR Outsourcing staff.
• Participate and support new and existing project initiatives from the consulting office or at client sites.
• Support extensive client base with all facets of Payroll.
• Handle correspondence involving HR Outsourcing clients.
Assist in resolution of HR Outsourcing issues as needed.
• Prepare documents and maintain appropriate records.
• Assist with periodic audits of Personnel and Payroll documents.
• Systematically verify and audit data for completeness and accuracy according to established controls.
• Participate in training and instruction.
• Identify and implement multiple innovative approaches, policies, procedures and/or services to support continual improvement in efficiency.
• Be recognized by peers and clients as a knowledge source on industry/functional practices.
• Ensure work of seniors and staff is in line with Armanino methods and standards by reviewing work.
• Contribute to the continuous improvement of Armanino methods and standards.
• Proactively maintain awareness of full range of Armanino Consulting services.
• Identify, scope, estimate and help close additional projects at existing clients.
• Publish thought leadership materials, actively participate in industry meetings and conferences to increate Armanino brand awareness.
• Actively use CRM and utilize firm marketing materials to education clients on Armanino services.
• Complete professional development plan and review with performance coach on regular basis.
• Stay abreast of general business/economic developments and new standards through professional development opportunities.
• Pursue and maintain professional certifications through professional development opportunities and achieve.
• Deep understanding of firm’s technology and tools to improve project efficiency.
• Work with managers and above to prepare billings and out of scope billings.
• Manage hours and personal utilization goals.
• Assist with HR Outsourcing Team recruitment needs.
• Achieve realization targets on all accounts.
• Report on operations and metrics.
• Perform all tasks as assigned by upper management.
BUT WAIT…
THERES MORE!
Required Education and Experience
Educational requirements
• Undergraduate Degree in Human Resources or Business Consulting or related field or equivalent experience required
Experience requirements
• 8+ years of relevant experience in all facets of Human Resources/Payroll.
• CPP, PHR or SPHR (or other relevant professional certification) preferred.
• 2-5 years of management experience preferred.
• Experience with multiple software systems and conversions.
Experience with cloud-based applications is a plus.
• Experience working in a team environment and delegating work to appropriate level.
• Achievement oriented individual with the ability to meet project deliverables with minimal supervision.
• Ability to work well within a matrix team structure and effect change across teams.
• Ability to manage and direct team members on multiple projects simultaneously.
• Ability to adapt to mid-stream changes and meet multiple client deadlines simultaneously.
• Exceptional writing, communication, interpersonal and presentation skills.
• Proficiency in various industry-related software, including Payroll Processing platforms, benefits portals, and others as needed required.
• Ability to make accurate arithmetic calculations.
• Ability to type with speed and accuracy.
• Ability to maintain complex and automated records in an orderly and accurate manner.
• Ability to deal with vendors and clients in an efficient and professional manner.
• Communication skills – ability to express ideas clearly and concisely, in writing and verbally.
• Ability to work accurately and quickly under operational deadlines.
• Strong analytical and payroll-based skills.
• Excellent time management skills.
• Proficiency in MS Office, including Word, Excel, and Outlook