ADP is hiring a Payroll Advisor.
Are you ready to join a company offering career advancement opportunities throughout your career journey?
Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?
Are you looking for an inclusive environment with a culture of collaboration and belonging?If so, this may be an opportunity for you.
Read on and decide for yourself.As a Payroll Advisor servicing ADP’s Professional Employer Organization (PEO) solution, where clients outsource their Human Resources functions to us, you will utilize your knowledge and resources to provide those clients with specialized support and guidance to achieve their goals.
Every day, you’ll be the primary client liaison for all employer-level concerns and will provide first-level support predominately over the phone for several complex functional areas.It’s critically important that our PEO clients remain compliant with all Federal, State, and Local employment and tax laws.
As a result, Payroll Advisors must closely monitor, evaluate and, at times, prevent or redirect client actions.
The level of complexity, attention to detail, and knowledge required far exceed that of non-PEO environments.
In return for this heightened responsibility, you can expect job satisfaction through being that one person who saves the day for our clients.
All while advancing your career at a stable, highly-respected Fortune 250 company that prides itself on its welcoming, inclusive workplace where you are valued and supported.
Ready to MakeYourMark?
Apply nowTo learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_VideosA little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more.
We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging.
We’ve received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ, multicultural talent, and more.
As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans over the next ten years.
Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos.WHAT YOU’LL DO: ResponsibilitiesWhat you can expect on a typical day:Be a Trusted Advisor and Problem Solver.
Working independently or as part of a team, you will serve as a consultant servicing ADP’s products/technology.
You will use a breadth of expertise to help ADP’s clients solve problems for time-sensitive issues by taking a broad perspective to identify solutions, resolve issues, and provide solutions.
You will take the initiative to seek answers, solutions, and positive outcomes for both the client and ADP.Build Relationships.
You will build relationships with clients using the phone, email, and/or chat, where you will strive to exceed client expectations in every interaction.
You hold yourself to the highest ethical standards and live ADP’s core value of “Integrity is Everything.”Educate and Provide Recommendations.
You will leverage your ADP product and services knowledge to provide solutions to issues and questions and help build client understanding around our products’ value.
You will turn client input into recommendations for ADP leadership on best practices and solutions training.
Flex and Adapt.
You thrive in a structured environment and will set priorities, organize your day, multi-task, change direction, and provide prompt follow-up.TO SUCCEED IN THIS ROLE: Required Qualifications 1-3 years of client and/or service experienceA college degree is great but not required.
What’s more important is having the skills to do the job.
If you don’t have a college degree, other acceptable experiences could include:Experience noted above, ORMilitary experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success.BONUS POINTS FOR THESE:Preferred Qualifications Certifications including Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP).