Cambridge Spa Group ( CSG ), a private equity backed, leading franchisee consolidator within the Massage Envy* franchise system, is looking for an experienced HR professional to develop the Human Resource functions for the Company.
We are looking to add someone to the team who has positive attitude that translates in person, on the phone and through video meetings (it is mostly a remote position).
You have a customer service mentality, are a natural leader and a change agent.
You love feedback and carry a lifelong learner mentality.
You are solutions oriented with a bias towards action and getting things done.
You are curious and willing to research answers in an ever changing environment.
You also are able to assess and determine when you are unsure and need help.
You don t spin or waste time, you know when reach out for an idea, opinion, guidance and mentoring.
You want to support people and their professional and personal growth.
Being an entrepreneur excites you and you understand the work it takes to build something from the ground up.WHAT YOU ARE RESPONSIBLE FOR:You ll be responsible for building a strong partnership with our VP of Ops, and the District Manager team, to grow our business together:* This job can be based anywhere, but applicants need to have California Employment law experience, employee relations and be willing to travel to California to be considered.* You are excited to build a strategic partner relationship with our executive team and field operations leadership and consult with them on resolving issues, achieving their business objectives and addressing challenges.
* You understand that it would be difficult to help one-to-one in a fast-growing company so you thrive on teaching others and don’t mind being behind the scenes making your business partners successful.
* You know that the talent we hire is the most important aspect of any growing company.
And, you are excited about providing recruiting support for District Managers including review of resumes and compliance to hiring, onboarding and new hire orientation process; weekly recruiting reports provided to Executive, Regional and District leadership; you want to ensure thatwe hire the right people that want to be part of a community and cares about the people they work with.
* Help optimize our recruiting process, and you know how to create tools that support best hiring practices in all clinic locations.* Work closely with management and employees to improve work relationships, build morale, drive employee engagement, increase productivity and retention.* Experienced in providing HR Policy guidance and interpretation to managers and employees while ensuring consistency across all markets.* Works with District Managers to resolve complex employee relations issues.
Conducts effective, timely and objective investigations while mitigating risks; reflects to find the root cause of issues and drives training and process improvement to eliminate future occurrences where improvement is required.* Identifies training, professional development and coaching needs for Clinic Managers and District Managers* Partners with the HR Team to build and execute against a 12 18-month people focused roadmap.
Own projects as the project manager, as assigned.* Performs benefits administration to include claims resolution, change reporting, Workers Compensation, LOA management, FMLA, approving invoices and communicating benefit information to employees.* Ensure regulatory and compliance pertinent to the day-to-day management of employees; collaborates with Executive Team and legal counsel when necessary.* Participates in evaluation and monitoring of training programs to ensure success.
Follows up to ensure training objectives are met.YOU HAVE:* Recruiting experience, both building plans, training teams, measuring, and reporting on metrics and actual experience and passion for building a company through the hiring and training of exceptional talent.* Knowledge of and commitment to HR best practices in employee retention, compensation and benefits management, conflict resolution, program implementation and employment law (including but not limited to ADA, FLSA, and FMLA); HR laws not as criticalbut the ability to learn/understand them is important to support the field in facilitating legal conversations with Chief People Officer and External Counsel.* Consultative, solution driven mindset that delivers people focused, ROI-driven improvements in partnership with the organization.* Tech-enabled, process improver with the ability to navigate HR systems and drive improvement where inefficiency exists.
Implementation of new technology is a plus.* Comfortable working with executives and a team that is geographically distributed.* Desire to create and develop systems to enable scale and continued expansion.EDUCATION AND EXPERIENCE:* Bachelor s degree required.* Five or more years of progressive HR experience.* PHR/SPHR or equivalent HR certification strongly preferred.* Thorough knowledge of employment-related laws and regulations including OSHA, EEOC, FLMA, and workers compensation.* Experience with California specific HR laws, regulations, and challenges is required.* You know that HR is ever changing and that lots goes on every single day that could not possibly be captured in a job description, and you thrive on that!* 70% remote with ability to travel between clinics as needed, up to 30% It is the policy of Cambridge Spa Group to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.
In addition, Cambridge Spa Group will provide reasonable accommodations for qualified individuals with disabilities.*Massage Envy Franchising, LLC ( MEF ) is a national franchisor of independently owned and operated franchised locations.
Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates.
Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.Associated topics: advisor, business partner, consultant, generalist, hrbp, human resources associate, human resources generalist, officer, professional, representative