Settling in the heart Hollywood, where adventurous creativity and trendsetting influence take precedence, The Hollywood Roosevelt is a full-service lifestyle hotel providing our guest a glimpse at its storied past.In its early years, the hotel played host to countless icons; Marilyn Monroe, Charlie Chaplin, Clark Gable and Carole Lombard, among others.
Set above the Walk of Fame,we offer travelers an experience of Hollywood that is authentic to its neighborhood. It is a complete lifestyle destination, fusing entertainment, art, culture, design and music all around the property. It’s a destination within itself with a speakeasy themed cocktail bar, a swank, two-lane bowling alley and a 24-hour luxury burger bar, so despite all the temptations along Hollywood Blvd, you never really have to leave the building.
Interested in working with a Hollywood original? Love meeting people and creating new experiences? We encourage you to apply on the link below. We look forward to hearing from you.
Position Summary
The Room Attendant will efficiently maintain the guest rooms and public areas of the hotel. The job duties require style and service attributes that are key to creating a positive guest experience.
Pay Type – Hourly | Rate – $19.00 – $22.00 hourly
Essential Duties and Responsibilities
Deliver excellent customer service in an efficient manner
Make beds and clean rooms according to standards set forth by managers/supervisors
Replenish supplies such as pens, pencils, stationary and compendium items
Clean lobbies, lounges, restrooms, corridors, elevators and stairways
Sweep, scrub, wax, polish floor, dust furniture and vacuum carpet
Wash walls, ceiling, and woodwork along with windows, door panels and sills
Empty wastebaskets, and empty and clean ashtrays; wipe down bathroom surfaces, clean/disinfect bathrooms, replace towels and replenish bathroom supplies
Adhere to the daily focus item (Daily Project) along with DND (Do Not Disturb), and Due Out processes and procedures
Maintains daily goal of completing 16 credits worth of cleaned rooms
Properly maintain cleanliness and organization of rollaway beds
Develop and maintain positive communication and teamwork with all co-workers and supervisors
Communicate efficiently all guest service issues with manager/supervisor in an immediate and professional manner
Use proper etiquette and language in all interactions with guests
Other duties as assigned.
Knowledge and Skills
Physical mobility and stamina required
Multitask, organize and prioritize tasks on an hourly and daily basis
Work well with others in a team environment
Work well under time constraint- clear thinking and remaining calm
Perform job duties with attention to detail, speed and efficiency
Follow directions effectively
Work with minimal supervision
Maintain confidentiality of guest and hotel information
Education and Work Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Previous hospitality experience preferred
Certificates, Licenses and Registrations
none
Supervisory Responsibilities
none
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to stand, sit, or walk for an extended period of time. The employee may frequently be required to stoop, kneel, and crouch for duration of shift (eight hours or longer). The employee will need to use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move and/or push up to 50 pounds without assistance.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Reasoning Ability and Computer Skills
Ability to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Opportunity Employer
Operational English skills are required for all positions. The Hollywood Roosevelt is an EEO/AA Employer M/F/D/V & FMLA COMPLIANT. Pre-employment drug screening and background check are conditions of employment.
Other details
- Pay Type Hourly
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