Assist the Housekeeping Department by maintaining overall cleanliness of the hotel and assisting with guest needs.
Assist in cleaning of guest rooms in accordance with established quality, performance and time standards to allow a sufficient quantity of vacant and clean guest rooms for sale.
Strip guest rooms of all trash and soiled linens; clean dirty dishes; supply linens to rooms according to established standards of cleanliness and time required to completion.
Organize and stock cleaning carts and linen closets on assigned floors.
Perform cleaning tasks using hotel cleaning products and cleaning equipment to adhere to health and hotel standards.
Perform other duties as requested, including but not limited to; cleaning, unexpected spills, delivering supplies to Housekeepers, stocking of Housekeeper carts, and executing special guest requests such as delivering supplies, linens, amenities, etc.
Required to assist night audit and other night shift personal with breaks, monitoring of phones and other special requests.
Clean public areas including lobbies, hallways, elevators and elevator landings in accordance with established quality and performance standards.
Communicate with Associates, management, clients, owners and others in a courteous and professional manner, and in accordance with Brand Standards.
Positively and professionally respond to manager/supervisor requests to complete tasks assigned including but not limited to, cleaning guest rooms, re-cleaning rooms that do not meet established standards, laundry removal and preparation, cleaning common areas, completing checklists and other duties assigned.
High School Education or GED preferred.
1 years of hospitality Housekeeping experience preferred.
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Most work tasks are performed indoors- temperature is moderate and controlled by environmental systems.
Must be able to stand and exert well-paced mobility for up to an average shift of 8 hours.
Must be able to lift up to 50 lbs. on a regular and continuing basis.
Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis.
Must be able to exert well-paced ability in limited space and to reach different floors of the building on a timely basis.
Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Requires manual dexterity to use and operate all necessary equipment and products.
Able to wear personal protective equipment including but not limited to non-slip shoes, protective eye wear, and protective gloves.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily-reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Conform with and abide by all regulations, policies, safety rules, work procedures, and instructions.
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position-associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel.
Attendance at all scheduled meetings and training sessions is required.
All associates must maintain a neat, clean and well-groomed appearance per Resort standards.
This position is required to wear a uniform as stipulated by Resort standards.
Employment for this job is contingent upon the successful completion of a background check.