b”Assistant Director of Housekeeping/nThe Assistant Director of Housekeeping will be responsible for ensuring the cleanliness of the entire Hotel to promote the highest possible level of efficiency, service and comfort. They will lead by example to uphold and adhere to departmental policies and procedures, safety and sanitation policies, and service standards to the expectation and satisfaction of our guests. Assisting in the day-to-day operation with the Housekeeping Director to ensure that rooms are ready and that the facility is cleaned per standard./nWhat is in it for you:/n/xc2/xb7 Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe./n/xc2/xb7 We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential/n/xc2/xb7 Opportunity to develop your talent and grow within your property and across the world!/n/xc2/xb7 Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH/nWhat you will be doing:/n/xc2/xb7 Lead and coach the Housekeeping leadership and team team to provide exceptional guest service, colleague satisfaction, and profitability/n/xc2/xb7 Consistently offer welcoming, friendly and warm service to external and internal guests/n/xc2/xb7 Lead and coach team to provide intuitive service, engaging with external and internal guests and anticipating their needs/n/xc2/xb7 Foster positive cross departmental relationships to create a seamless experience/n/xc2/xb7 Follow detailed cleaning standards as set through our ALL Safe /xe2/x80/x93 Stay Well, Leading Quality Assurance and Accor/xe2/x80/x99s brand standards/n/xc2/xb7 Ensuring all guest and colleague requests are handled in an efficient and professional manner according to brand standard/n/xc2/xb7 Responsible for the overall cleanliness, maintenance and ambience of designated areas including service areas/n/xc2/xb7 Regularly connect directly with guests in the space, creating a friendly and welcoming atmosphere/n/xc2/xb7 Develop departmental goals and measurements resulting in a balanced score card of guest, colleague, shareholder and brand but understand guest satisfaction is dependent on colleague engagement./n/xc2/xb7 Ongoing professional development, growth, and job satisfaction of all leaders and colleagues through the department/n/xc2/xb7 Promote and ensure a clean and SAFE working environment, with continual emphasis on promoting employee health and safety/n/xc2/xb7 Actively participate on hotel committees and ensure strong departmental representation on all hotel committees and activities/nYour experience and skills include:/n/xc2/xb7 Bachelor/xe2/x80/x99s degree and/or Hotel Management degree an asset./n/xc2/xb7 2 years minimum experience in a housekeeping management role is mandatory./n/xc2/xb7 Computer literacy in Microsoft Office and a high level competency with administration./n/xc2/xb7 Ability to create a community which supports a collaborative environment focusing on colleague needs to build strong relationships/n/xc2/xb7 Excellent interpersonal skills with ability to communicate with all levels of talent from diverse backgrounds/n/xc2/xb7 Fluent spoken and written Spanish is an asset/n/xc2/xa0/nYour team and working environment:/nWhat was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the /xe2/x80/x9cWestern White House,/xe2/x80/x9d (as the only venue outside the White House to host state dinners), Century Plaza/xe2/x80/x99s place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor./n/xc2/xa0/nThis experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor/xe2/x80/x99s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment./nVisa Requirements: Must provide proof of eligibility to be employed in the United States of America. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization./n/xc2/xa0/nFairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D/nWhy work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor/xe2/x80/x99s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit what you love, care for the world, dare to challenge the status quo! #BELIMITLESS/n#LA-MA1″