Ace Hotel is currently seeking an experienced Hotel General Manager to take the helm of our Downtown Los Angles property.
We’re looking for an energetic, innovative individual who wants to work in an employee and guest-centric, results driven environment.
They will be responsible for delivering excellent experiences to our guests and providing a high quality work environment to our staff.
The General Manager will be accountable for overall operation of the hotel by participating in the decision-making related to the hotel policy, direction, goals and objectives and by taking appropriate action for their implementation.Ideal candidates will have creative minds and will be able to develop unique systems and processes.KEY RESPONSIBILITIES INCLUDE:Collaborating and working in conjunction with the department heads to ensure that the hotel remains profitable, a market leader and ahead of the competitive set.Oversee the performance of all departments, provide guidance and assistance in the execution of departmental responsibilities, help set objectives and achieve established goals for revenue and profit.Provide leadership and direction to department heads to ensure that all matters and tasks are handled in timely manner and guest expectations are met, review all department heads’ performance on a reasonably frequent basis.Oversee the quality, consistency, presentation and service in all outlets to ensure that they conform to Ace standards and meet or exceed customer expectations.Monitor and control hotel’s budgets and P& L with Controller to ensure established goals for operational expenses and labor costs are met.Co-ordinate in conjunction with the Sales & Marketing Department the preparation and implementation of annual packages or special promotions regarding guest rooms and F& B activities.Actively and regularly interact with guests, associates and management colleagues, individuals outside the hotel, but not limited to current and potential clients, owners and owning company representatives, suppliers, competitors and other members of the local community.Communicate with hotel owners and the Atelier team frequently.