Job Description Summary Manages clinical staff. Ensures that all clinical (Pre-Op, GI, OR, PACU) day-to-day operations are functioning efficiently and according to policy. Responsible for daily schedule management. Maintains a good working knowledge of surgical services. Manages the physician credentialing process. Assists the CNO/administrator with the general management of the facility. Essential Duties and Responsibilities: include the following. Other duties may be assigned. Clinical Administration: Assures efficient schedule and registration of patients. Regularly meet deadlines related to individual as well as team performance on projects/assignments. Accepts full responsibility for his/her actions. Direct supervision of the nursing, reception and appointment staff. Hire and terminate personnel in the Nursing, Reception and Appointments Departments. Evaluate personnel at 90 days and on an annual basis. Act as a resource person to staff members. Ensure that all payroll edits and time sheets are accurate and timely. Monitor nursing and clinical activities on a day-to-day basis. Enforce rules and regulations found in the Employee Handbook, Policy & Procedure manual. Execute verbal/written counseling memos. Attend and participate in assigned meetings. Plan and conduct nursing staff meetings. Maintain an open line of communication with Administration and physicians. Review and update Policy & Procedure manual as needed. Complete review of Policy & Procedure manual to be done annually. Assist staff with developing professional goals. Arrange in-service for nursing and clinical staff. Maintain record keeping necessary for Pre-OP, GI, OR and PACU Departments. Assist in nursing positions in the clinic as needed. Take on any extra duties/projects assigned by Administration. Promote a professional image and caring attitude. Participate in Quality Improvement program. Participate in administrative on-call schedule. Follow through on patient concerns in a professional manner. Other projects as assigned. Human Resource Management: Communicates clear understanding of job responsibilities, task objectives, deadlines and performance expectations. Disseminates relevant information about decisions, plans and activities to people that need it for job performance. Shares up-to-date information on facility activities and policy changes in a timely manner. Listens attentively to others. Tries to understand the meaning of the communication of others, perceives their needs and interests. Evaluates the performance of individuals through timely completion of competency assessments and skill checks. Works in harmony with others as a team leader. Exhibits competence in staff selection. Provides a clear description of duties and responsibilities to staff. Provides department orientation to staff on an ongoing basis including safety training. Delegates tasks to qualified staff members. Adheres to established policies and procedures and sets an example of appropriate behavior. Discusses changes which directly affect individuals or general staff prior to change, encourages suggestions and invites participation in decision making, incorporating the ideas and suggestions of others. Allows staff to have substantial responsibility and discretion in carrying out work activities, handling problems and making important decisions. Provides coaching to facilitate an employee’s skill, acquisition, professional development and career advancement. Facilitates the constructive resolution of conflict. Encourages cooperation, teamwork and job ownership. Provides praise, recognition and appreciation for effective performance, significant achievements and special contributions. Quality Identifies work related improvement opportunities and analyzes them to identify causes/find solutions. Acts decisively to implement solutions to resolve critical issues or improve processes. Participates in QAPI program Participates in Infection Control Program Communication Listening respectfully, giving feedback directly, honestly and talking with others to clarify differences. Utilizes translation services when needed. Utilizes appropriate services when needed to communicate with employees and patients with speech and hearing disorders. Effectively communicates and interacts with patients, their family and other external and internal clients (including fellow employees from diverse backgrounds. Professional Development Develops contacts with people who are a source of information and support. Maintains contacts through periodic interactions including visits, telephone calls, correspondence, seminars and attendance at meetings and social events. Activities that Enhance the Image of the Facility May participate in activities that promote a healthy community. Demonstrates knowledge and professionalism with community and other organizational members. Provides timely response an Company Description As one of the fastest growing Independent Physician Associations in Southern California, Regal Medical Group, Lakeside Community Healthcare & Affiliated Doctors of Orange County, offers a fast-paced, exciting, welcoming and supportive work environment. Opportunities abound, and enterprising, capable, focused people prosper with us. We promote teamwork, nurture learning, and encourage advancement for all of our employees. We want to see you excel, because we believe that your success is our success.