Your ResponsibilitiesWe are looking for a conscientious, energetic, operations leader to manage our Beverly Hills Clinic, in the role of a Practice Manager.
This is a highly cross-functional role that will oversee all operations in the LA medical practices and work closely with the heads of many other departments.
Strong project management and exceptional organizational skills are critical, along with some experience running medical clinics, physician practices, or hospital divisions.
The Practice Manager would have direct oversight of all clinic staff and will report to the Regional Manager of Operations.Specifically, your duties will include:General Practice Management Oversight of the Beverly Hills Clinic operations to include front end and back end operations while enhancing existing processes and workflows to create a patient centric practice.Facility management Management and oversight of of the Beverly Hills Clinic to ensure facilities are always spotlessly clean and comfortable for our high-end patients.
Ensure clinics are properly sanitized, adhering to utmost standards and OSHA protocols.Hiring & team building Work closely with the Regional Director of Operations, Medical Director, and HR to hire team members to serve our patients.Building rapport and engagement of staff, regularly gathering feedback from providers regarding site operations.
Hold departmental meetings and on-site training sessions as needed.Supervising, coaching, developing and formally evaluating performance of all staff, with focus on proper and positive communication.Serving as a liaison between operations and physician leadership, with a solution-oriented and hands-on mindset.Performance Improvement Responsible for ensuring continuous quality improvement across all LA medical centers so that the member experience is standardized and efficient.Legal and Compliance Work in conjunction with HQ and our legal team, putting all legal requirements in place to ensure we are fully compliant with CA state law and OSHA.ExperienceWe believe extraordinary people come from a variety of backgrounds, but ideally we would expect that you:Bachelor’s degree required.
Masters in Health Administration (MHA) or Masters in Business Administration (MBA), strongly preferred2+ years experience running a multi-site physician practice, concierge physician group, medical department, or hospital service line.Have previously operated a services business, ideally within the healthcare sectorHave a passion for engineering a business, with a library of operational tools and resources from your previous experienceSkillsTo be successful in this role, candidates will demonstrate the following:Exceptional organizational and project management skills.
Must be able to juggle multiple projects at once and manage urgent requests.Excellent attention to detail and a conscientious personality type.Excellent communication skills and the ability to work cross-functionally among departments and teams.Strong technical and systems skills ability to manage systems, EMR, compliance databases, and simple financial models.Strong interpersonal skills and high emotional EQ ability to listen to staff and act as their advocate when needed.Ability to think and work independently, effectively, and efficiently as if running your own business.Ambitious, strong work ethic, and open to new ideas.Comp & Benefits:Competitive salary, commensurate with experienceCompany stock optionsExcellent benefits, including healthcare, dental, vision, 401K with matching & more15 days PTO + federal holidaysDedicated, motivated team, and chance to be part of a highly ambitious medical startupModern, elegant and high-end work environmentFlexible scheduleFree Sollis membership for you and your familyAbout Sollis HealthSollis Health is a healthcare services business currently revolutionizing emergency medicine and urgent care.
Founded in 2016, Sollis is a members-only 24/7 medical concierge service with state-of-the-art facilities in New York, Los Angeles, Miami and the Hamptons.
Staffed with top Emergency Room physicians, our medical centers handle simple complaints, acute medical emergencies, advanced imaging needs and Covid-19 testing and care.
Sollis gives patients the smart, simple and stress-free care they deserve in a serene environment with no wait and no appointment.New York City clinics are located on the Upper East Side and Tribeca, with house calls available in the Hamptons and the New York Metropolitan Area.
The Los Angeles clinic is located in Beverly Hills, with house calls in the surrounding Southern California area.
In Fall of 2021, Sollis plans to open a fourth location in South Florida.
Expansions in Los Angeles and New York are also forthcoming.The company now serves 7,000+ members who rely on Sollis for all medical needs as well as care and advocacy in an often inefficient industry.
We are a fast-growing, VC-backed organization rapidly expanding across the country.
We are looking for energetic and passionate self-starters who are excited about healthcare and want to raise the standards for excellent emergency and urgent care.