Mercer has an exciting opportunity for a Senior Consultant to join our dynamic and growing Total Health Management (THM) group which is part of our Health & Benefits (H&B) line of business. In this role you will have the opportunity to lead consulting engagements, typically our more sophisticated and complex clients with 5,000+ employees. As the strategic client leader regarding their population health management, you will manage the engagements which include marketplace overviews; procuring, developing and implementing solutions; managing solutions; and data analytics for monitoring the impact of solutions. Additionally, you will also have responsibility for driving sales of such engagements.
This position can be located in any large US city with a Mercer office.
Responsibilities:
Marketplace
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Understand the population health management marketplace, including global and behavioral health, with the ability to effectively communicate Mercer’s position on latest industry trends to clients
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Develop and create demand for new products/services in the marketplace
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Establish effective carrier/vendor relationships to serve clients in benefits procurement and administration
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Leverage Mercer’s size and reputation to negotiate highly competitive fees and solution options from carriers and vendors
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Build market presence by leading and presenting at industry seminars and conferences
Clients
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Lead complex client engagements, including managing overall service delivery, strategy, financial evaluations, procurements, implementations, and ongoing monitoring
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Determine the full scope of services provided to the client and sets roles/responsibilities within the client team
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Utilize appropriate Mercer tools in the development and execution of client strategy
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Draw upon Mercer’s multi-disciplinary team of consultants to bring the resource(s) forward to clients (e.g., communications, compliance, etc.)
People
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Manage support staff which is contingent upon the size and complexity of the engagement as well as revenue of the account
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Delegate effectively to provide developmental opportunities to team members including providing mentoring and coaching
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Leverage work to the most appropriate career level/grade
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Financial & Sales
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Accountable for revenue/profitability for client projects
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Monitor & measure the success of projects in terms of scope, budget, timeliness and client satisfaction
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Generate sales by expanding revenues from existing clients and by leading prospecting efforts with new clients
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Lead and participate in new business opportunities with sales channel partners
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Cross-sell other Mercer and MMC products and services to clients
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Provide administrative and operational support to Mercer products (e.g., Mercer Health Advantage, vendor collectives, etc.).
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Incorporate compliance and professional standards into all work processes, including peer review and maintaining required licensure
Qualifications:
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BA/BS, or advanced degree, psychology, social work, public health or related field preferred
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10+ years’ experience in identifying, designing, recommending and implementing efficient, innovative business solutions to employers’ complex population health management challenges
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Extensive knowledge of the global population health and behavioral health marketplace
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Ability to prioritize and handle multiple tasks in a demanding work environment and to work independently and on a team.
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Strong, innovative sales and marketing skills plus the ability to market organizational strengths successfully
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Superior business acumen, analytical, strategic planning, oral and written communication, interpersonal and listening skills
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Excellent organizational and project management skills
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Proven management skills in leading large, complex projects
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Knowledge of MS Office Tools (Excel, PowerPoint)
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Required to obtain and maintain appropriate licenses as required by state regulations and Mercer policies
Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more than 25,000 employees are based in 44 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with 76,000 colleagues and annual revenue of $17 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit https://www.mercer.com/. Follow Mercer on Twitter @Mercer.
Marsh McLennan and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.