Description The Pharmacy Claims Representative 2 works pharmacy returned payments.
The Pharmacy Claims Representative 2 performs varied activities and moderately complex administrative/operational/customer support assignments.
Performs computations.
Typically works on semi-routine assignments.
Responsibilities The Pharmacy Claims Representative 2 analyzes and answers inquiries regarding pharmacy returned checks, including possible reason for payment or return.
Decisions are typically focus on interpretation of area/department policy and methods for completing assignments.
Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction.
Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.
Required Qualifications 1
– 2 years of technical experience Data analysis & problem solving skills Comprehensive knowledge of all Microsoft Office applications, including Access, Word and Excel Strong verbal and written communication skills, including the ability to tailor communication to audience Strong organizational and time management skills Must be passionate about contributing to an organization focused on continuously improving consumer experiences Preferred Qualifications High School Diploma or GED Previous experience with pharmacy benefits management Claims experience Knowledge/experience working with CRM Additional Information Scheduled Weekly Hours 40 06022021